izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.

JoLene K.

5/5

I am a digital immigrant and consequently, need a little help with the digital environment. I met with Kolton, and he is patient, kind, understanding, and respectful. I never felt like I wasn't smart, too old, or embarrassed. I say give Kolton a raise...he knows good customer service and especially with Baby Boomers!

Marcy K.

5/5

My daughter and I came in later in the evening about an hour or so before closing. Egan helped us from the get go with no rushing and explaining everything as we went along. I appreciated the customer service and friendly support while getting our new phones!

Stephanie Z.

5/5

Max was very efficient personable knowledgeable and forthright. What he wasn't sure of anything he wasted no time Consulting the manager. He explained everything I wanted know in a timely and comprehensive manner.

izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.

Verizon - Trowbridge Park, Michigan

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👍 Reviews of Verizon

izzy W.

Sonya G.

Torie T.

Susan B.

Milo H.

JoLene K.

Marcy K.

Stephanie Z.

izzy W.

Sonya G.

Torie T.

Susan B.

Milo H.