Truist - Sylvania, Georgia

Truist: A Comprehensive Overview

Truist is a prominent financial institution serving a wide range of customers across the United States. It’s the product of a significant merger between Bank of America and BB&T, officially forming in 2020. The company is headquartered in Charlotte, North Carolina, and operates a substantial network of branches, including a location situated at 105 S Main St, Sylvania, GA 30467. For immediate contact, individuals can reach the Sylvania branch at Phone: 25642068. Further information, including branch hours and services, is readily available on the Truist website: Website: truist.com. The Sylvania branch specializes in Bank services, offering a comprehensive suite of financial products and solutions.

Location and Accessibility

The Sylvania, Georgia branch is strategically located at 105 S Main St, Sylvania, GA 30467. This location provides convenient access for residents and businesses in the surrounding area. The branch is designed with accessibility in mind, offering a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that individuals with mobility challenges can easily visit. Furthermore, a Drive-through is available, catering to customers who prefer the convenience of banking from their vehicles. This commitment to accessibility reflects Truist’s dedication to serving all members of the community.

Services Offered

Truist provides a broad spectrum of financial services, encompassing personal banking, business banking, and wealth management solutions. These services include:

• Personal Banking: Checking accounts, savings accounts, loans (including mortgages, auto loans, and personal loans), and credit cards are all readily available.
• Business Banking: Truist offers various services tailored to small and medium-sized businesses, such as business checking accounts, business loans, merchant services, and treasury management solutions.
• Wealth Management: For those seeking comprehensive financial planning, Truist provides investment advice, retirement planning, and estate planning services.

The bank’s focus on customer service is evident in its proactive approach to offering incentives and promotions. Recent offers, such as the $400 bonus for new checking account openers through online applications and automatic deposits, demonstrate this commitment to attracting and retaining clients. The automatic deposit and transaction requirements further incentivize account opening, creating a mutually beneficial arrangement for both the customer and the bank. It appears Truist prioritizes a welcoming experience, aiming to build long-term relationships with its clientele.

Customer Feedback and Reputation

Based on publicly available information, Truist’s Sylvania branch has received a mixed reception. Currently, the branch maintains 5 reviews on Google My Business. The average opinion score is 2.6/5. While the overall rating suggests room for improvement, the reviews highlight both positive and negative aspects of the customer experience. Many customers praise the customer service provided, noting a welcoming and helpful atmosphere. The initial offer for new checking account customers, with potential bonus rewards, is also frequently mentioned as a positive factor.

Additional Information

Truist’s commitment to innovation and digital banking is noteworthy. The bank’s website and mobile app provide convenient access to a wide range of services, allowing customers to manage their accounts, transfer funds, and pay bills from anywhere. Truist also invests heavily in training its employees to provide exceptional service both online and in person. The Sylvania branch, like other Truist locations, likely reflects these broader corporate values. Furthermore, the branch’s presence in Sylvania supports the local economy, providing employment opportunities and contributing to the city’s financial stability. The combination of a convenient location, accessible facilities, and a range of financial services makes Truist a viable option for individuals and businesses seeking a reliable banking partner. The bank is actively working to enhance its digital offerings and provide personalized service, reflecting a modern approach to banking in the 21st century.

👍 Reviews of Truist

Bloom

5/5

First time in this bank did not even know it existed, but a friend of mine had to go there to open a checking account and they had an amazing offer. If you open the account online then you can get $400 put into your checking account in 4 months. If you do an automatic deposit and make a certain number of transactions with your debit card, that's an amazing incentive to open a checking account. So while I was not interested in opening a checking account, this piqued my interest. Great customer service

mag Y.

1/5

This is only for Screven County Branch. I have been with this bank since 2020 and my daughter had been there since 2010 or earlier. We have been very well known with the tellers. I really like the tellers, but there have been issues with them, miss counting my money and depositing my money in the wrong bank account. I have a bank receipt with someone else account information. I am not for sure when they also started being so rude and uncaring. Whatever is going wrong they need to fix it.

John C.

1/5

This bank has been consistantly closing early for months DURING A PANDEMIC. ESSENTIALLY HOLDING EVERYONES PAYCHECKS HOSTAGE. THE THOUGHT OF A BANK CLOSING EARLY ON A FRIDAY AND EXPECTING TO STILL DO BUSINESS IS ABSURD. SO BASICALLY MY WHOLE FAMILY'S PAYCHECKS ARE OF ZERO USE TO ANY OF US UNTIL MONDAY WHERE HOPEFULLY THEY WILL BE OPEN. I GUESS WE DONT MATTER AFTER THEY GET OUR BUSINESS. So in short dont show up at 4 oclock expecting to be able to cash your paychecks with bb&t. Edit they also moved the atm to one of the drive through lanes already in use. So if you dont have 30 mins to wait behind people doing regular banking then dont go to sylvania bb&t

Orlando

5/5

BYRON D.

1/5