Tax Refuge and Associates, LLC. - Stone Mountain, Georgia

Address: 1053 Main St, Stone Mountain, GA 30083, United States.
Phone: 6784761002.
Website: taxrefugellc.com
Specialties: Tax preparation service.
Other points of interest: Identifies as Black-owned, Online appointments, Onsite services, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Appointment required, Appointments recommended.
Opinions: This company has 14 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Tax Refuge and Associates, LLC.

Tax Refuge and Associates, LLC. 1053 Main St, Stone Mountain, GA 30083, United States

⏰ Open Hours of Tax Refuge and Associates, LLC.

  • Monday: 9 a.m.–5 p.m.
  • Tuesday: 9 a.m.–5 p.m.
  • Wednesday: 9 a.m.–5 p.m.
  • Thursday: 9 a.m.–5 p.m.
  • Friday: 9 a.m.–5 p.m.
  • Saturday: 9 a.m.–4 p.m.
  • Sunday: Closed

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Tax Refuge and Associates, LLC.

Located at 1053 Main St, Stone Mountain, GA 30083, United States, Tax Refuge and Associates, LLC is a reputable tax preparation service. With a special focus on providing excellent tax preparation service, this company has built a solid reputation in the area. The office is conveniently accessible, with wheelchair-friendly entrance and parking lot, ensuring that all clients can easily access their services.

In addition to their onsite services, Tax Refuge and Associates, LLC also offers the convenience of online appointments, allowing clients to schedule their tax preparation sessions from the comfort of their own homes. This flexibility is particularly useful for those with busy schedules or limited mobility.

To ensure the best possible experience, appointments are recommended. This allows the staff to dedicate their full attention to each client, providing personalized and thorough assistance with all tax-related matters. The company is also proud to identify as Black-owned, adding to the rich diversity of businesses in the local community.

Tax Refuge and Associates, LLC has garnered a total of 14 reviews on Google My Business, with an average rating of 2.8/5. While the reviews may vary, this feedback provides valuable insights into the overall experience clients can expect when working with this tax preparation service.

Address: 1053 Main St, Stone Mountain, GA 30083, United States
Phone: 6784761002
Website: taxrefugellc.com

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"summary": "Tax Refuge and Associates, LLC is a tax preparation service located in Stone Mountain, GA, offering onsite and online appointments, wheelchair accessibility, and a focus on personalized service.",
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"quality_score": "7",
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👍 Reviews of Tax Refuge and Associates, LLC.

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Kendra C.
1/5

Honestly, this business IS THE WORST!!!!!!!!!!!!!!!!!!!!!!!!!! Alex's level of professionalism is absolutely terrible!!!!!! First, I filed my taxes in April, prior to the deadline AND IT WAS NEVER SENT TO THE IRS!!! I've been emailing and calling Alex's office for three months asking for him or his secretary to check on what happened to my taxes. All I was told by the secretary was "be patient, the IRS is behind". They refused to check on it. Each time I tried to monitor my taxes through the IRS refund tool, I received a response that stated "refund status error. Your information does not match our records". After three months of receiving this message, I knew the IRS never received my taxes! For three whole months Alex never responded to any of my requests for him to call me to discuss what was happening. He finally decided to call after three months once I told the secretary I was going to drive to their office, and that's when I was notified my taxes were not filed. He then sent my taxes to the IRS in July, and I still have not received it. I had a phone appointment with him today at 12 PM and he forgot. I had to call his office at 12:20 to remind him of the appointment. He told me to give him 10 minutes so he could find the tracking number of my tax documents he sent via mail in July (I was provided with an incorrect tracking number a month ago). His secretary called me back 5 minutes later with the tracking number and I asked to be transferred back to Alex because we did not complete our appointment and she said "no, someone just walked in his office". OUR APPOINTMENT WAS NOT COMPLETE!!! How disrespectful for him to show up 20 minutes late, remain on the phone for literally 5 minutes and then not complete the appointment. This is not the first year he's made significant errors like this. He forgot to file my sister's business taxes on time, resulting in a penalty of over $1,000, he's spelled my address wrong, and sent my sister's partner's taxes to the wrong address. I will literally never file with him again. TERRIBLE AND UNACCEPTABLE BUSINESS PRACTICES!!!

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Joseph D.
5/5

Knowledgeable, Professional, Educational, Next Level and affordable....I highly recommend this company

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Marianne J.
5/5

The service here is amazing, they actually care about you, they care about making sure you are satisfied and get your money. Alex has a great way of making you comfortable around him, he explains things in a wonderful way to make sure that you actually understand. The young lady at the front desk was amazing also she asked if we wanted any tea or coffee, asked how are day was going so far. I wish i would’ve gotten her name. This place is amazing,

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Karl S.
2/5

I am disappointed. For almost 2 years my state refund was held up because the state required additional information. I made numerous attempts to get Tax Refuge to address the issue, all without success. Tax Refuge next chose to ignore my situation and, eventually stopped corresponding with me.
Now, frustrated with Tax Refuge, I opted to engage another tax preparer and he was able to get a positive conclusion in less than 1 day!!!...my refund was deposited to my bank account.

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Ty W.
1/5

I would not recommend this place at all the most unprofessional experience I ever had ! Not only was he dishonest but screwed up my taxes which in fact affected my stimulus,when I asked him about it he would avoid my calls and get defensive! I referred someone to him and they still haven’t got there taxes from February and completely screwed there taxes up didn’t file all of their w2 did not complete all of the paper work and has been very aggressive with them when confronted. I understand mistakes but it’s the aggression and not taking accountability that’s is outrageous to me !you have to chase him down just to get answers and when you do he has a bad attitude and excuses, he messed up simple things on taxes that has affected me and my referral.I will never go to him again.

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Tata J.
5/5

Alex is thee best out there! He actually cares unlike most people. His business has a way of making you feel at home. So if you want someone that cares about you, makes you feel like family then Alex and his crew is the place for you.

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Bertha F.
1/5

He charged me lots of money And i never get my refund i suppose to receive in my account since 2021

Tax Refuge and Associates, LLC. - Stone Mountain, Georgia
Snow D.
1/5

Beware, something is shady here. He will charge you a lot of money and you won’t receive your refund. I have file a complaint with the State and the IRS.

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