Solutions - Thomaston, Georgia

Solutions: A Reliable Pest Control Service

For individuals and businesses seeking dependable and effective pest control solutions, Solutions presents itself as a noteworthy option. Located at Address: 100 Solutions Pkwy, Thomaston, GA 30286, this company has established a reputation for addressing a wide range of pest issues with professionalism and a commitment to customer satisfaction. While online presence is currently limited, with no publicly available website, direct communication remains a key element of their service. The company’s core specialty lies in providing comprehensive Pest control service, catering to both residential and commercial clients.

Company Overview and Specializations

Solutions focuses primarily on identifying and eliminating unwanted pests from various environments. Their service offerings encompass a broad spectrum, potentially including treatments for common household pests such as ants, cockroaches, rodents, termites, and spiders. For commercial properties, they likely handle issues like bed bugs, rodents, and various structural pest infestations. The company seems to prioritize a proactive approach, suggesting they may offer preventative maintenance programs designed to minimize the risk of future pest problems. Given the nature of pest control, a thorough inspection is typically the first step, followed by a tailored treatment plan based on the specific pest and the environment. They appear to operate with a focus on utilizing effective and, presumably, environmentally conscious methods, although specific product details would require further inquiry.

Location and Accessibility

The strategic location of Solutions at 100 Solutions Pkwy in Thomaston, Georgia, provides convenient access for clients in the surrounding area. While a website isn't available, accessibility through phone contact is essential. The company’s physical location allows for efficient response times and on-site assessments. It’s recommended to call to schedule an initial consultation and discuss specific needs. The surrounding area, while primarily residential and agricultural, suggests a potential need for services related to both domestic and agricultural pest control.

Customer Feedback and Reputation

Based on available data, Solutions has garnered 95 reviews on Google My Business, indicating considerable customer engagement. The Average opinion: 3.2/5 suggests a mixed experience, with some clients reporting highly positive interactions and others expressing concerns. Notably, several reviews highlight the company’s responsiveness and professionalism in addressing unexpected challenges. For instance, one review details a situation where a lost email confirmation was promptly resolved through a more reliable communication channel, ensuring timely delivery of the requested fungicide product. This indicates a willingness to go the extra mile to accommodate client needs, even when facing minor logistical hurdles. The feedback also points to a dedication to maintaining a professional demeanor, even when dealing with potentially frustrating situations. It’s evident that while there may be room for improvement, the company strives to deliver satisfactory service and maintain open communication with its clientele.

Key Characteristics and Services (Inferred)

• Prompt Response Times: As evidenced by the example review, Solutions demonstrates a capacity to address issues quickly and efficiently.
• Professionalism: The feedback consistently emphasizes a courteous and knowledgeable approach to pest control.
• Customized Treatment Plans: A thorough inspection and tailored solutions are likely implemented based on the specific pest and environment.
• Reliable Delivery: The fungicide delivery example showcases a commitment to fulfilling promises and ensuring timely service.
• Problem Solving: The company appears capable of navigating unexpected challenges and finding effective solutions.

Solutions aims to be more than just a pest control provider; it seems to prioritize building trust and establishing long-term relationships with its clients. While lacking a robust online presence, the company's responsiveness and dedication to customer satisfaction are key strengths. Further investigation, primarily through direct communication, is recommended to fully understand the scope of their services and assess their suitability for a particular need. The company’s focus on addressing even minor hiccups demonstrates a commitment to operational excellence and client care. It’s reasonable to expect a professional and efficient service experience based on the available feedback.

Contact Information: It is recommended to contact the company directly to discuss specific pest control requirements and schedule an appointment. Phone number unavailable publicly.

👍 Reviews of Solutions

Terry R.

5/5

After the email confirmation being lost I called the company. They were very helpful and sent the delivery info to a more reliable server and as promised I received the pro patch fungicide product on time. Thank you for dealing with a slight hiccup in a prompt professional manner 👍🏼

Oleg T.

1/5

Don’t purchase from them. I’ve been a victim similar to others where the company says they delivered the package and when calling them they stated it’s on back order. They refused to change my shipping status back to pending or refunding my money. Created a dispute with PayPal.

Update: I was able to get a refund from PayPal since the seller did not response to their emails.

Nathan S.

5/5

Sorry for the late review. I had some unexpected health issues come up, then forgot to review. I was very pleased with my purchase experience. Order process was easy and shipping was quick. Will use again. Thanks

Ian L.

1/5

Their order processing is completely broken. Twice I tried ordering a chemical for my lawn a few weeks a part. Both times it showed in stock, both times I got a shipping confirmation, and both times the tracking number never moved. So, both times I had to call to see what was happening, both times I was told it was backordered, and both times I had to cancel my order and ask for a refund. See a theme here? Here is where things changed and why I am writing this review. The first order was refunded; no problem there. The second order was not canceled, it still showed up, and I was still billed for it after I already got what I needed from someone local that was competent in processing orders. Now, I have double the chemical that I don't need and they have my money.

Jorge S.

1/5

DO NOT BUY HERE .. READ THE MOST RECENT REVIEWS. They show availability on the website, you agree to pay, they take the money from your card, next day they will send you a tracking number but they actually never ship your order, you will call and they will say your Items are on backorder (why would they send you a tracking number for shipping if they are not actually shipping ?). I asked for a refund and they haven't done it. You can see on other reviews that some people have been waiting for the refund for more than 3 months. I ended calling the bank to dispute the charges for a "Service or Product Paid but never received".

Momma E.

1/5

Very disappointed with condition of product. I ordered a 50 pound bag of Barricade. The product was delivered and received timely. However, the product was shipped with a visible tear in the seam of the package although the box it was shipped in was intact. Most of the product was at the bottom of the box. I have ordered from this company before and have been satisfied until now.

Greyson F.

1/5

After placing my order, I received a tracking number. The tracking number did not update for 3 days. After emailing, they informed me the product was out of stock. It was not out of stock at the time I ordered it. Later on, they let me know I could receive a refund if I wanted to cancel the order. I cancelled the order 2 weeks ago, and I still have not received a refund. If I could give 0 stars I would. This is absolutely pitiful.

Buzz O.

1/5

Purchased a $700.00 item. Got a confirmation, then got a shipping confirmation with a tracking number and a delivery date. Two weeks later and the product is no where to be found. Have called the company numerous times, they never answer or you get put on hold then disconnected. Finally spoke to Fed Ex, it is a scam. The company produces labels and sends you a tracking number even though they don't have the product and never shipped it. Total scam. After multiple attempts and hours on hold finally got through to the company, had to argue with them about a refund. Don't trust these guys.