West Marine - Baltimore, Maryland

West Marine: A Comprehensive Guide

For boating enthusiasts and outdoor adventurers, West Marine stands as a premier destination for all marine supply needs. Located at 2700 Lighthouse Point E, Baltimore, MD 21224, this expansive store offers a comprehensive selection of products and services catering to a wide range of watersports and recreational activities. With a dedicated phone number – 4105638905 – and a robust online presence at westmarine.com, West Marine Baltimore provides an accessible and convenient resource for the local boating community.

Specialties and Product Range

West Marine Baltimore distinguishes itself through its diverse offerings, effectively functioning as a one-stop shop for both seasoned sailors and newcomers to the world of boating. The store’s specialties encompass a remarkable breadth of products, including:

• Marine Supply Store: A vast inventory of essential equipment for vessels of all sizes, from ropes and fenders to navigation tools and safety gear.
• Bait Shop: Providing anglers with a curated selection of locally sourced bait and tackle, ensuring a successful fishing trip.
• Boat Accessories Supplier: A wide array of accessories designed to enhance the comfort, convenience, and performance of any boat.
• Boat Cover Supplier: Protecting boats from the elements with durable and weather-resistant boat covers.
• Canoe & Kayak Store: Offering a variety of canoes and kayaks, along with paddles, life jackets, and related accessories for paddling enthusiasts.
• Fishing Store: Dedicated to the fishing community, this section provides fishing rods, reels, lures, and other essential fishing equipment.
• Outdoor Clothing and Equipment Shop: Equipping individuals for outdoor adventures with apparel, footwear, and camping gear.
• Outdoor Sports Store: A broad selection of equipment for various outdoor sports, including water skiing, wakeboarding, and paddleboarding.

The store’s commitment to stocking a wide variety of items ensures that customers can find everything they need, regardless of their specific boating or outdoor activity requirements.

Convenient Services and Amenities

Beyond its extensive product selection, West Marine Baltimore prioritizes customer convenience. The store offers several valuable services designed to streamline the boating experience:

• In-store pick-up: Customers can conveniently order online and pick up their purchases in-store, saving time and shipping costs.
• In-store shopping: A welcoming and knowledgeable staff is available to assist customers with their needs and provide expert advice.
• On-site services: The store offers a range of on-site services, including rigging, detailing, and boat maintenance, providing valuable support to boat owners.
• Wheelchair-accessible car park and entrance: Demonstrating a commitment to inclusivity, the store provides accessibility for all customers.
• Quick visit: Designed for busy shoppers, the store layout facilitates a swift and efficient shopping experience.
• Payment Options: Accepts a variety of payment methods including cheques, debit cards, and NFC mobile payments.
• Credit Card Acceptance: Conveniently accepts all major credit cards.

Customer Feedback and Reputation

West Marine Baltimore has garnered a positive reputation within the local boating community, reflected in its impressive 4.6/5 average opinion based on 102 reviews on Google My Business. These reviews consistently highlight the exceptional customer service provided by staff members like Larry and Sarah, who are praised for their expertise and dedication to assisting customers. The store's commitment to customer satisfaction is evident in the overwhelmingly positive feedback received.

Location and Contact Information

The store’s location at 2700 Lighthouse Point E, Baltimore, MD 21224 offers easy access for boaters and outdoor enthusiasts in the Baltimore area. For further inquiries or to explore the full range of products and services available, customers can contact the store directly at 4105638905 or visit the westmarine.com website. The dedicated website offers detailed product information, online ordering capabilities, and valuable boating resources.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.