U.S. Bank Branch - Granby, Colorado

Overview of U.S. Bank Branch at 51 E Agate Ave, Granby, CO

U.S. Bank has a branch located at 51 E Agate Ave, Granby, CO 80446, providing essential banking services to the local community. This branch, accessible by phone at 970-887-3361, stands out as a reliable financial hub for residents and businesses alike. For those interested in exploring more about their services, the official US Bank website offers detailed insights into their offerings and customer experiences.

Key Features and Services

- Branch Services: As a bank, this U.S. Bank branch provides a wide range of banking services essential for daily transactions and savings.
- Convenience: The branch offers a drive-through service, allowing customers to manage their banking needs without leaving their vehicles. This feature is particularly appreciated during busy hours or for those who prefer a less confrontational banking experience.
- Accessibility: Inclusivity is a priority at this branch, with a wheelchair accessible entrance and parking lot, ensuring that all customers, including those with disabilities, can access their banking services comfortably.
- Technology: The branch features an ATM for cash withdrawals and deposits at any time, enhancing the convenience for customers who need immediate access to their funds.

Customer Insights and Average Opinion

Customer opinions on Google My Business reveal a moderate level of satisfaction, with an average rating of 2.6/5. While some patrons praise the professional and courteous staff, there's room for improvement in addressing customer concerns. This feedback suggests that while the branch offers a solid foundation of banking services, the experience could be enhanced to meet customer expectations more fully.

Recommendations for Prospective Visitors

For anyone considering visiting or opening an account at this U.S. Bank branch:

- Plan Your Visit: Given the average rating, it might be beneficial to call ahead to inquire about current services and any ongoing improvements.
- Utilize Online Resources: Before visiting, check the US Bank website for any updates on their services or to manage your account online.
- Explore Additional Services: Keep an eye on the website for any special promotions or services not available at the branch, such as online banking or mobile app features.
- Accessibility: The branch's commitment to accessibility is commendable and should be noted by anyone with mobility issues.

👍 Reviews of U.S. Bank Branch

Sharon B.

2/5

They did not know how to do a wire transfer overseas. Three couples from three different states are going on a trip. All three of us came into our respective banks with the EXACT piece of paper with all the directions from the travel agent. The other 2 wire transfers went through, mine did not. Thankfully I got my money back, but now have to pay extra to use my credit card.

Tristen G.

5/5

I've been working with US Bank for over 9 years now. The staff is always professional and courteous.

Paul V.

3/5

Inconsistent customer service. During Covid19 the lobby was closed, understandable, however drive thru hours were reduced as well making it nearly impossible to bank if you worked days.
Been a customer here for 10+ years and have seen nice friendly staff and gruff staff as well.
Thankfully I do most of my banking online so interaction is not very frequent.

Gary R.

2/5

I've been banking with US Bank for over 10 years and have been visiting this branch for the last 4 of those. It is by far my least favorite branch to deal with. I recently misplaced my Colorado ID, but provided the teller with my debit card. I also had my Student ID, an expired license from NV as well as a current New Zealand driver license. Service was still denied. Next time I'll drop my trousers, spread cheeks and cough. Maybe then they'll believe that I am who I said I was.

Josh M.

1/5

Well after using their ATM and paying the $3 fee I went inside to break down a $20 into smaller bills, after waiting in line I approach the teller and asked if I could 2-$5's and a $10 she asked if I had a account with them, I advised I did'nt but I just used the ATM and had paid the fee she said sorry we only make change for customers. Very sad for a small town bank , your reputation seems right on par with my review.

Kmk D.

1/5

Bank wouldn't exchange a $20 for 2 $10s because I didn't have an account with them. I even used their ATM for the withdrawal. Not a friendly bank.

420 B.

1/5

I recieved a US Bank check from my employer went to the US Bank to cash, and ask about transfering some of my check to a new Fintech app I provided the "routing number", She didnt attempt to even type my routing number in, she just simply looked at it, and said no... Because she never heard of the FinTech Bank thats also FDIC insured. I was totaly willing to pay a fee to transfer cash over. Wait...why do I have a "Routing number" FOR CASH To be ROUTED. Anyways I'd like to see better responses, and explanations as to why exactly I couldn't transfer my money. also maybe try typing in my routing number to actually start with.

Elena A.

1/5

Branch manager is incredibly rude. Branch had ran our deposit with errors and instead of apologizing she spoke to me rudely. I told her there was no reason to speak with me like that. She continued being rude I was thanking her for time and she hung up on me. My co worker called back to ask her for her managers information and again branch manager was rude and hung up on us. I would not deal with this branch. Staff is rude and not helpful