The Consumer Law Group, P.C. - Richmond, Virginia

Kate

I cannot recommend John Gayle highly enough! From the very first consultation, it was clear that he genuinely cared about my case and had the expertise to guide me through every step of the process. He explained everything in detail, ensuring I understood my options and the potential outcomes.

Mr. Gayle demonstrated exceptional professionalism, quick responsiveness, and a thorough understanding of the law. He worked tirelessly to achieve the best possible result for me, and I always felt confident knowing I was in capable hands.

Beyond his legal skills, Mr. Gayle showed incredible empathy and patience, which made a challenging time in my life much easier to navigate. Thanks to his hard work and dedication, I achieved a favorable outcome that exceeded my expectations.

If you’re looking for an attorney who is knowledgeable, compassionate, and truly committed to your success, look no further than John Gayle. He is an absolute professional and a true advocate for his clients!

Becky V.

I reached out to this firm regarding a case against a local body shop. I came to the conclusion the fight was going to end up more as one of principle than actually accomplishing anything useful. However, the gentleman at Consumer Law Group that took my phone call and the paralegal that examined my "case" prior to any charges being accrued by this firm were extremely helpful. They were also realistic. I read a few other reviews on this site griping about consult fees? Do you have any idea how difficult and subjective this field of law can be? I for one appreciated the time and effort taken to research my issue and then having come to a resolution that this may not be worth it. No one tried to push a consult on me, and they gave me quite a bit of consideration before proceeding. I would caution anyone who feels entitled to a "free" consultation with a lawyer to remember that they are a resource, and their knowledge and time are valuable. My experience with this firm is that they went above and beyond to help me consider my possible outcome and overall circumstance (no legal advice was given, but they asked the RIGHT questions to make ME think) before charging me a dime and potentially wasting everyone's time and money.

Brennan M.

The Consumer Law Group is the best. From the moment they took on my case, I knew I had the best legal team fighting for me. Their dedication, expertise, and support gave me complete confidence that I was in the right hands from day one. I appreciated how they took the time to make sure I understood the complex legal issues and processes of my case while always keeping me informed.

They didn’t just handle my case, they advocated for me, fought for my rights, and stood by me every step of the way. The level of professionalism and commitment they bring is unmatched, and I can’t thank them enough for everything they’ve done. If you need a law firm that will fight for you and your case, you need The Consumer Law Group.

Frank G. J.

One hell of a lawyer and law group. I reached out to them with a Vehicle purchase out of Virginia Beach, VA. Shady dealership and owner. It was a long shot and he believed in my case. He knew he would win little money on the deal we made. But he fought for me and was relentless. We won!

Alex A. (.

Mr. Gayle and his staff where absolutely incredible. He handled my case with the utmost professionalism and I couldn't have been more satisfied with the results. I would highly recommend anybody in need of an attorneys assistance to contact him because I know I will be again in the future if need be.

Kay S.

I consulted Mr. Gayle's Consumer Law Group for advice in a Lemon Law Suit against General Motors Company concerning a truck that I had purchased which continued to leak oil after many repair attempts. I found this business by searching the net. Their website is great and tells you everything you need to know about a Lemon Law Action. His intake person, Jennifer Gruber, is personable and receptive. She listened, offered sympathy, was efficient, and very professional. When I had my consultation with Mr. Gayle, I was super impressed with his knowledge, professionalism, and advice. His paralegal, Pam Campbell, sent me the required paperwork right away. I have decided not to pursue my case at this time because by some form of miracle, my truck stopped leaking oil immediately after I spoke with Mr. Gayle. However, I would strongly recommend this firm to anyone with a consumer issue. The consultation fee is very reasonable and it is obvious from the start that these people know their business.

Andrea A.

I was referred to Mr. Gayle by another attorney in reference to a lemon that I was sold by one of these name brand automotive dealerships. I was in negotiation with the Corporate Office of the Automotive Company and was concerned with the numbers that I was presented. No matter what I said, they would not budge. I did a consultation with Mr. Gayle, he reviewed my paperwork and immediately confirmed that the numbers were wrong and that I was not being completely compensated under the lemon law. He equipped me with the knowledge I needed to get this transaction done. He did not pressure me to hire him, waste time or drag out the session to charge more. Though I was impressed enough to hire him, he suggested that I go back with the knowledge he gave me since I had already established an open dialog with them and see what they said. If they conformed to the outlines of the law, I wouldn't need to hire him and my case could be closed rather quickly. If they didn't, then he would take me on as a client. I went back to them with Mr. Gayle's notes and they acknowledged their errors. Included the missing items he pointed out and resent the final paperwork in less than a week to close the deal. Mr. Gayle and his staff provided excellent service!

YM

Mr. Gayle and Pam Campbell are absolutely amazing and instrumental resolving my case. I attempted to deal with the automotive manufacturer directly and was consistently dismissed. Once Mr. Gayle and Ms. Campbell stepped in, things changes. I was even amazing that they were willing to go to trail if need be to resolve the case. After a few months, my case settlement was better than I could have hoped for. If you need any legal help on any consumer related issue, please call them first.