Southwest Electric Cooperative, Inc. - Bolivar, Missouri

Southwest Electric Cooperative, Inc.

Southwest Electric Cooperative, Inc., established in 1939, is a reliable and trusted electric utility company, serving a significant portion of Southwest Missouri. With a commitment to safety, reliability, and community involvement, the cooperative ensures its members have access to safe and affordable electricity.

Location and Contact Information

Southwest Electric Cooperative, Inc. is conveniently located at 1023 S Springfield Ave, Bolivar, MO 65613, United States. The co-op can be easily reached via phone at 800-262-0326, or through their official website, swec.org.

Wheelchair Accessibility

• Wheelchair-accessible car park
• Wheelchair-accessible entrance

The cooperative ensures accessibility for all members by providing a wheelchair-accessible car park and entrance, making it easier for individuals with mobility impairments to navigate the premises.

Specialties and Services

• Electric utility company: Southwest Electric Cooperative, Inc. specializes in distributing electricity to homes and businesses within its service area. They strive to maintain reliable and affordable electricity, ensuring minimal downtime and competitive rates.
• Community involvement: The cooperative actively participates in community events and initiatives, fostering a strong connection with its members and demonstrating its commitment to the region's growth and development.
• Safety and education: Southwest Electric Cooperative, Inc. prioritizes safety by offering educational resources and workshops to help members understand electrical safety and energy efficiency. This dedication to safety contributes to the overall well-being of the community.

Customer Reviews and Opinions

Southwest Electric Cooperative, Inc. has garnered an impressive reputation among its members, with an average opinion rating of 4.3/5 from 20 reviews on Google My Business. Customers consistently praise the cooperative for its responsive, reliable, and efficient services. Here are some highlights from their reviews:

• Prompt and reliable service: Customers appreciate the cooperative's prompt response times, especially during outages and emergencies. They commend the team for their efficient and timely resolution of issues, ensuring minimal disruption to their daily lives.
• Affordable rates and reasonable billing: Members praise the cooperative for its competitive and transparent pricing structure. They find the billing process straightforward and appreciate the co-op's efforts in keeping electricity costs affordable.
• Community involvement and customer focus: Customers express their gratitude for the cooperative's commitment to the community. They highlight the co-op's participation in local events and initiatives, as well as their dedication to maintaining open lines of communication with members.

One satisfied customer shared, "I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended."

In conclusion, Southwest Electric Cooperative, Inc. stands as a testament to the power of community cooperation and commitment. With a focus on safety, reliability, and affordable electricity, the cooperative has earned the trust and respect of its members, making it a valuable partner in the region's growth and development.

👍 Reviews of Southwest Electric Cooperative, Inc.

K J.

5/5

I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service!!!

Fred C.

5/5

Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

Raelyn

5/5

Mark simmons and Jarrett Jinkens came out and fixed our electricity for us! I just wanted to say thank you for coming out and getting it taken care of very quick and professional at what they do! Thank you for serving our community! Thank you Southwest Electric for sending them out!

Am E. S.

1/5

5 power outages in the past two weeks due to work with NO notification. Called the reps. They said they reached out to some but not all... they always remember to reach out when a bill is due. An apology is not enough for bad business practices PERIOD. These aren’t 5-10 minute outages. These are 2 to 6 hour outages. With NO notification to “select” few. Being courteous on the phone after the fact is not what I pay you for. Natural disasters are UNDERSTANDABLE for no notification obviously. Scheduled work that everyone I spoke to didn’t know about especially the one on DEC 23 when some of us were cooking for the holidays and got surprised with a 5 hour power outage are UNACCEPTABLE. If you try to pull the line we are trying to accommodate your electrical needs with state of the art and up to code equipment like you are doing us a favor save it, because we are MOST CERTAINLY paying for it and it’s the law. You should be REQUIRED to notify EVERY SINGLE customer and not just pick and choose at random and hope the word spreads.

kortney P.

5/5

AMAZING SERVICE we are so grateful for the young men that got our power on this weekend twice. The wouldn't even accept a tip and they deserved it!! Can't thank you enough ☺️

Shane R.

5/5

Today in had another great exspirance at there office. I have several rental properties and was dealing with an issue today. Larry and another lady at the office went out and beyond there duties to make sure that I was helped and the problem was resolved Belle I left. I wish all my propties had power supplies by this company .

Scott W.

1/5

Not a fan. Our rates seem to triple the instant there is the slightest demand. They stopped sending me account updates and shut off our power over 93 cents. If there is another option for your, home take it.

Amy M.

1/5

Terrible. We had a rental, sold the property, it was tenant occupied. Buyer never notified them, so now I am fighting collection for a bill acquired on a property we don't own. Spoke to Craig huff on the phone months ago, he knows who the buyer was. Called the collection agency, they got rude when they couldn't tell me how to resolve the issue and hung up on me. Use caution when dealing with this company.