Sergio Centro Latino - Orem, Utah

lady M.

I didn't like the service, I couldn't clarify doubts about my taxes, it didn't even last 15 minutes in the appointment, I think they just wanted to get out of the way.

Liset M.

Did taxes with them and now I after I spoke to IRS telling me they have not received any filing . Called this them and zero understanding. Just said yep I see we did send it. I’ll give you a call back tomorrow. Will not be doing with them again. Honestly, do them on your own with the IRS website than with these people.

Updated: I was able to get in touch with Alysa manager and she helped me resolve the issue in a prompt manner. Would recommend as they did everything possible to resolve the problem.

Shey R.

It is one of the worst centers to do your taxes, they do not help you solve ANYTHING when the IRS may need more information from you, if something happened with the tax declaration of past years they do not help you and they give you a number where only one answer operating machine, at the beginning they are very kind when they charge you to do your taxes, but when something goes wrong, they no longer help you, one of the ladies who attends there told me that it was better to speak in English and that If she didn't know, then she would look for someone to help me, to which I told her: I speak 3 languages, so the lady is something racist.

After reading this review, the same lady who sent me to speak English called me and zero empathy in trying to understand my situation, she wouldn't let me speak while we were on the phone and I think it would have been better not to call me if She did not have the willingness to help, I would recommend a class of communication and customer service

alesi O.

Sorry for the a lot... Years.. really really a lot the years.. we do with this guy's... Before there good... No problem a lot... But now .. doesn't help... I think if we pay to someone do the taxes it's because we don't know how's it to be doing... But . When something happens... Just washed the hands... And telling you... *Cal the IRS YOU... we can do nothing... But of course... There charged for nothing.. ether because the less your work have to be a guarantee... But no... No for you .. I'm so sad... You have to much people that you can't handle

Now... now they do have time and they even call at 10 at night... I tried to explain... and it was always... **I just passed the message**... or when they called me I tried to explain again... and the answer was... *** yes,,, noooo we can't do anything... it's you who has to talk... *** if I knew how to prepare my taxes... I wouldn't have to pay your service for 19 years

Daniela D.

I’ve been coming to do my taxes here for over 4 years! Manuel has always been a great help for me and my husband specially that we’re a military family and being station in different places around the world. He still manages to help us out. Thank you Manuel for your excellent service!

Sherley G.

For over 5 years I have this great opportunity to always came to SERGIO LATINO. The quality of service have the capacity to lead me during this past year to came back. Manuel have been aways on top of everything during my preparation to be always ready. I love the loyalty forward customer and our community. The customer service is exelente, this lady's have a exelent guide and control over and a great speed. This place is always in control on any step during your preparation. SERGIO LATINO have the best to provide our needs. Thanks SERGIO LATINO for the great service.

Lizbeth A.

Great experience. My family has done taxes with them for years. I’d highly recommend coming here if you are looking for fast friendly service. They speak Spanish so it’s a plus! If you’re an English speaker they also speak english so it great!

Effie J.

This business has moved next door to a bigger place. They done my taxes last two weeks ago. I was very surprised how organized they are. The staff are professional & friendly. I give them 5 stars! It's also clean.