Mountain Land Collections, LLC - American Fork, Utah

Mountain Land Collections, LLC: A Comprehensive Overview

Mountain Land Collections, LLC, located at 852 E 1050 S, American Fork, UT 84003, is a reputable debt collection agency with a strong presence in the industry. With a phone number of 8014920136 and a website at mlc123.com, the company has made it convenient for clients to reach out and learn more about their services.

The specialties of Mountain Land Collections, LLC revolve around debt collection, making them a go-to option for businesses and individuals seeking assistance in managing their outstanding debts. Their expertise in this area has earned them a solid reputation in the market.

Accessibility and Reviews

The company takes pride in its wheelchair accessible entrance and parking lot, ensuring that all clients, regardless of their physical abilities, can easily access their services. Mountain Land Collections, LLC has garnered a significant number of reviews, with a total of 625 opinions shared on Google My Business. This extensive feedback demonstrates the company's commitment to providing quality service to its clients.

With an average rating of 3.8 out of 5 stars, it is evident that Mountain Land Collections, LLC has managed to create a positive impression on the majority of its clients. Many reviewers have expressed their satisfaction with the personalized attention they receive, such as Casey, a representative who has been praised for her kindness and empathy towards clients facing financial challenges.

One notable aspect of Mountain Land Collections, LLC is their willingness to work with clients in setting up realistic payment plans. This flexibility demonstrates their understanding of the unique financial situations their clients face and their dedication to finding solutions that work for everyone involved.

Conclusion

In conclusion, Mountain Land Collections, LLC is a reliable and accessible debt collection agency that prioritizes the needs of its clients. With a strong presence in American Fork, UT, and a proven track record of success, this company is well-equipped to handle a wide range of debt collection needs. Whether you are a business owner or an individual seeking assistance in managing outstanding debts, Mountain Land Collections, LLC is certainly worth considering.

👍 Reviews of Mountain Land Collections, LLC

Rebecca K.

5/5

I LOVE Casey! She is so kind and shows great empathy to me as I work through paying off my medical debt. She helped me set up a monthly payment plan that I can realistically handle. We always chat for a few minutes, and I end the call with a smile on my face every time. 😊

Paula M.

1/5

First, go ahead and listen to all calls recorded. Erica is very unkind and rude! I was more than willing to work with you guys multiple times and everything thing was turned down, not everyone is trying to get out of paying bills owned, but as a single mother of 8 trying her best I don’t have hundreds of dollars to just hand over in a lump sum, in fact I felt very bullied and threatened with court that I had to pay my mortgage payment to your company to avoid more fees and court hearings due to the inability to work with me…doesn’t take much to show a little kindness and compassion especially when someone’s willing to work with you. It is easier to get somewhere with someone when your KIND!

Hannah S.

5/5

Heidi Ian, was extremely friendly and reassuring, I felt much less stressed after talking with her. She was very clear in explaining the process of our transaction, and was super patient with me as I asked questions and requested her to repeat information. I’m sure my call must have been stressful and complicated but she handled it with grace and never made me feel like I was a burden, instead she made me feel very welcome. Thank you so much Heidi!

Karie C.

5/5

I talked with Kyle today regarding my son’s account. He was very kind, professional and careful to protect my son’s information and follow HIPAA regulations. Once we got permission for me to speak with him regarding the bill, we were able to get it resolved. He was super friendly and even fun to talk with even though the purpose for the call was a big bummer. He even told me they are hiring and gave me the info for my son to send in a resume as he just moved close to American Fork and is looking for a job! All around, it was a pretty pleasant phone call from a debt collector. Great job!

Josh H.

5/5

The representative over my account, Kyle, has been the best to work with. Obviously, no one ever really wants to be in a position where they have to deal with anyone here, but life happens and Kyle has made it very fair and in a sense pleasant to actually make payments. He has never been aggressive or pushy and has always been very reasonable with me.

Samuel P. (.

5/5

Very easy to work with. Even though I don’t like paying debt, Luise from their team was super helpful and knowledgeable! Answered all of my questions and made the experience quick and painless! More friendly and respectful than most companies I have spoken to

Samantha R.

5/5

Kyle was so helpful and understanding about my payments! I was able to set up arrangements that worked within my budget and he was more than willing to work with me. Thanks for making this experience a positive one!

Abigail L.

5/5

Luis, was able to determine that a bill was never actually sent to me. He was able to remove the interest fee for me and help me close out my account which should have never been opened in the first place. He had great customer service.