Legal Aid Society of Lubbock - Lubbock, Texas

The Legal Aid Society of Lubbock is a reputable organization that offers legal assistance to those who cannot afford it. They are located at Address: 916 Main St #103, Lubbock, TX 79401. You can contact them by phone at Phone: 8067622325. Their website, Website: lubbocklegalaid.org, contains valuable information about their services, including their areas of specialty.

The Legal Aid Society of Lubbock specializes in Elder law attorney. They offer legal services to older adults, including estate planning, long-term care planning, and Medicaid planning. They help clients protect their assets and ensure that they receive the care they need as they age.

The Legal Aid Society of Lubbock is committed to making their services accessible to everyone. Their office has a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom. They also have a restroom available for all clients. It's important to note that an appointment is required, and appointments are recommended to ensure that you receive the assistance you need.

This company has received 32 reviews on Google My Business, with an average opinion of 2.9/5. While some clients have had positive experiences, others have reported difficulties in reaching the organization or receiving the assistance they need. However, it's important to remember that legal matters can be complex and time-consuming, and that the Legal Aid Society of Lubbock is committed to providing high-quality legal assistance to those who need it most.

Reviews of Legal Aid Society of Lubbock

ShaBre' Wilson

1/5

I called to get information on how to go about a legal situation and the receptionist there with the name of ROSA was very rude and unprofessional like im new to the situation and I was trying to get guided on what I needed to do next not everyone knows how the legal ofc works its your job to be understanding and show some kind of sympathy and actually listen and guide me in the correct direction not talk over me and tell me to call another ofc

Juanita Johnson

1/5

I was living at wps and tried to get a protective order. The whole reason for being at wps was privacy. The lawyer, I believe her last name was Kidd couldn't even remember the details I had spoken to her about the case. To add icing to the cake tne person I was there found out where I was because of my(lawyer)

Natalie Rodriquez

1/5

your kids were pointing and laughing and taking pictures of us. i felt very uncomfortable we had our teacher talk to them but they wouldn’t stop.

Ashlyn Herrera

1/5

The float that your company had at the Cinco de Mayo parade had EXTREMELY disrespectful children, that repeatedly flipped us off and took pictures of us without our consent which was absolutely hurtful and i do expect a verbal apology.

Dan Jennings

1/5

Very Disappointed. To be fair, I originally contacted them awhile back as I was referred to this service by The American Cancer Society. The first time through they were respectful, and they went through screening process and determined they could NOT assist me on civil issues I was looking to seek counsel for. They told me at that time, their primary focus was on helping Texans that were eligible to secure SSI benefits. I had no issue whatsoever with this, and thanked them, reaching out to the Texas Bar for previous needs. My recent encounter was disheartening and I felt disrespected. I have applied for SSI benefits over 16mos ago, and have done so by myself to date. (Aside from initial app that was completed by state employee) This has proved to be much more challenging than expected. I recalled my original screening, and I am now at the point of needing assistance solely for SSI benefits and felt I would be right in their wheelhouse. I called promptly at 9am, and was told that they were already at maximum capacity and did not have anyone available to speak with, but they would call me right back. I waited until 11:30am. I had not received a call, so I called them back. I explained I had originally called at 9am, and had not received a callback. The receptionist was short with me and said "oh yeah, is this "My Full Name.?" I confirmed. She said "we can't help you do to a conflict of interest." Obviously, I was taken back. I asked if she could provide me details. She repeated the same phrase. I said I was told previously that y'all help primarily with SSI disability benefits and I don't understand what possible conflict there could be. Again, she repeated the same phrase and it was highly insulting to my intelligence, and the tone in her voice was apathetic and impatient. I just felt this was very unprofessional and left me highly confused. Even if their was a legitimate conflict, I strongly feel that I should have received a call back from screening as promised. At the least, I felt an attorney or someone more qualified than receptionist could have returned my call and explained things in some detail. Even if they could only provide same quote regarding "conflict of interest." They definitely could have explained why that was the most detail they could offer me. I think programs such as this, potentially help many people and it's difficult to criticize such programs. But at the end of the day, I was nothing but courteous and patient. I would expect that the same professionalism to be reciprocated. If I am wrong, or if my ignorance is to blame, I will gladly come back and edit my rating to some degree.

Courtney Warfel

3/5

The turn over rate is really high which males the process really slow. Other than that they do really well. All employees give 100% despite their changing staff often.

MrJsanchez08

1/5

I wish the state knew that they are funding a bunch of women that sit a desk and care more about what their make up looks like than actually assisting people. A box of crayons has more sense than the front desk intake girls there. Terrible turn over rate.

Aiden Martinez

1/5

Even though the kids (who are old enough to know better and need to be taught some decency) were disrespectful i stand with what y’all do through y’all’s nonprofit organization