Law Offices Of Quinn M Kofford - American Fork, Utah

Scott H.

These negative reviews are 100% accurate. This law office has spent hundreds of dollars in court fees and court cases to garnish $800 from one of my employees. They have ruthlessly harassed myself and my employee which has caused him and his wife great mental anguish and stress. Their behavior is cold and heartless. I hope anyone reading this will think twice about using this firm.

Susan (.

This happened to my friend and is still ongoing, so I won’t mention any names, but my own and this corrupt law office of Quinn M Kofford!
My friend received a summons saying she owed thousands of dollars from a medical bill that went to a collection agency from Quinn M Kofford that supposedly happened years ago? She knows nothing about this incident at all! It seems that this law office is scamming others because of made-up charges, fake claims that were supposedly sent to a collection agency, and threatening letters from their office!! It is very difficult to understand what to do when the corruption is so bad? This law office needs to be shut down because they are crooks!
Any suggestions would be great!!!

Shannon B.

Of course they pushed some buttons but they do have to collect debts. I had an ambulance debt for my so son when we were in-between insurances and neither would cover it. I don't make much money at all (currently none) so I've spent several years trying to pay it off. They don't call at ideal times - around holidays, around usual paydays, right when the pandemic hit hard, etc - and that did get very stressful. But I gave 3 stars instead of 1 because eventually they did ease up and become more understanding. Working in collections they cram down your throat that you must collect, collect, collect at all costs! I would never ever want to have that awful job! But it's their job. Justin worked with me in the end and accepted what I could afford to pay and eased up on calls when I explained that I had to pause in payments because I just had a baby right after being forced out of my job. If you make your payments, they're not that terrible. Which makes sense because you owe the money and it won't magically disappear even if your job goes away, your debts do not. All in all, it seems like depending on who you get you may or may not have a tolerable experience. Justin did fine and I appreciated his respect towards my situation in the end. Also, others mentioned issues getting records but I've never had problems with that. I've asked Justin several times for paperwork along the way and each time I've received what I asked for. I did, though, still keep the original paperwork from 6 years ago which everyone should do no matter what.

Courtney W.

I missed literally one doctor appointment where four of my children were supposed to attend at once. I got a $50 fee for each child, which amounted to a $200 debt. I thought that was ridiculous, so I didn’t pay. The pediatrician hired this law firm, who sent a guy to serve me papers at 9:30 PM when I was putting my children in bed. Gave everyone a fright. Absolutely appalling behavior.

Luca L.

The law office inquired about old medical bills I had from many years ago. It sucks to get hit with collections, but it is what it is.

The staff was very helpful and forthcoming with all information needed for the case. I set up a payment plan and everything is good to go. It’s helpful to be nice to these people when you call! No one is ever going to help you out if you’re rude and give a million excuses. Just a word to the wise

Tracy C.

These guys are the worst. They left an unpaid account open for 2 years before I caught it on my credit report, they never once sent me a bill. When I asked Brooke why they had not contacted me at all regarding this bill, the only answer she could give me was, "we were not actively collecting on it". WTH If they aren't actively collecting on it, then why is it still open and on my credit report? The bill has been paid in full and yet it is still on my credit report as an open collection with a balance due. If you can avoid dealing with them, do it!! I've never had a problem with a collector as I have had with them. I have filed a complaint with the BBB as well as the CFPB.

Anthony B.

This law office is a collections law office, I had no clue I owed a business money. I guess I was charged back in 2015 when i got sick and had to take an ambulance to the hospital. Keep in mind this is one out of 4 different businesses I had to pay just because I got picked up by an ambulance, but I am only heard about the debt yesterday, all the other debts have been paid years ago. I am glad to pay the money and get on a payment plan just so this is not affecting my credit, but they are refusing to meet my budget. I am a single guy, trying to build my life and they are trying to require $300 + for 3 months, when I was not even contacted once in the last 3 to 4 years about this debt. They can't tell me anything about how this debt occured, whether or not I had to pay another company for the same services. They are extremely rude over the phone. They can't show me a signature or anything but they expect me to just jump up and pay it, but then to make this work I agree to make a payment plan and they wont work with my budget at all.

There are several ways to contact people these days. I know if you look my name up in facebook my name is the first to come up, so when they say they were not able to contact me for 3 to 4 years, that is a lie. I understand what they do for a living, but this is an odd circumstance because I truely had no clue about this debt. They also include a huge charge to pay a payment over the phone.

I am willing to pay monthly payments and they are refusing to take what I give, they said I can go ahead and pay it but that wont stop them from taking me to court (they said procede with legal action whatever that means). If you can avoid this law office, do so.

Update: I decided to get a loan from my bank and pay these scammers off. Now ive been in their waiting room for 30 minutes waiting for a document saying they have been paid. THIS PLACE TREATS PEOPLE LIKE DIRT. Here i am missing work just to get a receipt. Its one thing to be a collection agency, but customer service should still be a top priority, but these people are just evil. Still here, ill update if the half hour turns into an hour.

Ela M.

These people called me and I don't owe anyone, anywhere, anything. I know this for a 100 percent fact. So it's fishy and seems like a super scam. I refused to give info and in return they refused to give info. I'm not given private info to anyone who won't fess up to what the hell they are claiming I owe money for. Reading this is seems they go after alot of people for unpaid healthcare Bill's. That's sad and no one should ever work in this industry. It shouldn't even exist!