Lake Chelan Licensing - Chelan, Washington

Address: 115 S Emerson St A, Chelan, WA 98816, United States.
Phone: 5096825813.
Website: fortress.wa.gov
Specialties: License bureau.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Lake Chelan Licensing

Lake Chelan Licensing 115 S Emerson St A, Chelan, WA 98816, United States

⏰ Open Hours of Lake Chelan Licensing

  • Monday: 10 am–4 pm
  • Tuesday: 10 am–4 pm
  • Wednesday: 10 am–4 pm
  • Thursday: 10 am–4 pm
  • Friday: 10 am–4 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction to Lake Chelan Licensing

Nestled in the heart of Chelan, Washington, Lake Chelan Licensing is a trusted and convenient resource for all your licensing needs. Situated at 115 S Emerson St A, this office is committed to providing efficient and professional services to the local community and visitors alike. Let's delve into the details of this essential service provider.

Main Services

  • Driver's License and ID Card Services: Lake Chelan Licensing offers a wide range of driver's license and ID card services, including renewals, replacements, and updates. They can assist with standard licenses, learner permits, identification cards, and more.
  • Vehicle and Vessel Licensing: This office also handles vehicle and vessel licensing. You can register your car, motorcycle, boat, or other watercraft here, ensuring you stay compliant with Washington state laws.
  • Organ Donor Registration: Lake Chelan Licensing allows you to register as an organ and tissue donor at the time of issuing or renewing your license or ID card.
  • Knowledge and Skills Exams: The office administers knowledge and skills exams for new drivers, helping them prepare for the road and obtain their driver's license.

Location and Access

Lake Chelan Licensing is located at 115 S Emerson St A, Chelan, WA 98816, United States. It is situated in the downtown area, close to various local amenities and attractions. The office is easily accessible, with nearby public transportation options including the Chelan Area Transit bus service.

The office is situated in a neighborhood filled with historic buildings, quaint shops, and restaurants, offering a charming backdrop to your visit. It is approximately a 10-minute drive from Chelan's iconic Lake Chelan State Park, making it a convenient stop for both residents and tourists.

Featured Characteristics

  • Wheelchair Accessibility: Lake Chelan Licensing ensures accessibility for all, with both a wheelchair-accessible car park and entrance.
  • Professional and Multilingual Staff: The office employs knowledgeable and friendly staff who can assist you in English and Spanish, ensuring clear communication and a pleasant experience.
  • Modern Facilities: The office features a clean, modern, and well-organized interior, providing a comfortable environment for customers to complete their transactions.

Practical Information

  • Office Hours: Lake Chelan Licensing is open Monday through Friday, from 8:30 AM to 4:30 PM. They are closed on weekends and major holidays.
  • Contact Information: You can reach the office by phone at 509-682-5813 or visit their website for more information: fortress.wa.gov.
  • Appointments: While appointments are not required, they can be made to save time and ensure prompt service. You can schedule an appointment online or by phone.

Positive Aspects from Reviews

Lake Chelan Licensing has received 21 reviews on Google My Business, with an average rating of 3.1/5. Customers appreciate the office's convenient location, cleanliness, and efficient service. Some positive aspects highlighted in the reviews include:

  • Quick and hassle-free transactions
  • Friendly and helpful staff
  • Easy access and ample parking
  • Well-organized and modern facility

One reviewer praised the office for being "very clean and well-run," while another commended the staff for their "efficient and courteous service." These testimonials demonstrate Lake Chelan Licensing's commitment to providing a positive customer experience.

In conclusion, Lake Chelan Licensing offers a broad range of licensing services, ensuring the safety and compliance of drivers and vehicles in the Chelan area. With its convenient location, wheelchair accessibility, and professional staff, this office caters to the diverse needs of its customers, earning it a reputation as a valuable community resource.

👍 Reviews of Lake Chelan Licensing

Lake Chelan Licensing - Chelan, Washington
Shane
1/5

My father gifted a boat trailer to me and I went in to transfer title to my name. Kim said it was gifted once before and had to charge tax on its retail value of $120. I agreed. Kim then tried to charge me $108.83 in title fees. I argued and refused, asking for a printout of all the fees. She tried to charge me for more than required, so I went to another title office. The other office gave the same retail value but only charged $45.58. See the attached picture.

Chelan DOL office is a total ripoff, trumping extra charges so they make more money because they're the only place in town. I refused to pay the $63 in extra fees. I recommend that you refuse to accept their services and go to another office, if you are able. I'm sharing this information on other social media platforms. Kim and this office should be sanctioned.

Lake Chelan Licensing - Chelan, Washington
Mary A.
5/5

Love their new location, and Kim is amazing. She has helped my family with many issues. Thank you so very much.

Lake Chelan Licensing - Chelan, Washington
Ronan W.
5/5

Kim was great to deal with. She efficiently handled transactions on 3 separate vehicles that I needed help with.

Lake Chelan Licensing - Chelan, Washington
Lari A.
1/5

I wanted to bring this matter to residents of lake chelan!So that appropriate measures may be taken to ensure that all residents and customers of Lake Chelan receive a respectful and pleasant experience at Chelan Auto Licensing. Recently, I had an unpleasant experience at Chelan Auto Licensing with a staff member named Kim Thorpe. I found her behavior to be rude and unwelcoming. Rather than providing the service I required, Ms. Thorpe was bothered by my needs and disrespectful Given that Lake Chelan is a close-knit community, I believe it is important for businesses like Chelan Auto Licensing to prioritize offering basic customer service to residents.

Lake Chelan Licensing - Chelan, Washington
Holly T.
1/5

Is this even a business? There is literally too much negative comments to write here. Stay away. The front office lady is very rude. Please avoid this place and renew elsewhere if you can. I would have given it a zero star if I was able too.

Lake Chelan Licensing - Chelan, Washington
Michael C.
1/5

Don't trust the website. Way old info. Not even on Woodin Ave any longer and they may be closed, even though website says they are open. Best to call.

Lake Chelan Licensing - Chelan, Washington
Jack D.
1/5

Rarely leave a bad review, but I have been having Chelan Auto License renew by mail my 10+ vehicles/trailers/boats/etc for several years now. Trying to support the small remote businesses.
3 years in a row, they have failed to include my Snow Park pass (which is free). The last couple of years I DROVE TO CHELAN to pick it up. This kind of defeats the update by mail option.
This year I am in Snoqualmie and I can't get to Chelan anytime soon. I asked if they could mail and said NO ! .. go to a local office (for me is North Bend) and show your registration and they should be able to provide one. It would take them less than 5 minutes to put one in the mail, BUT I will spend an hour + making up for their mistake again. 3 strikes - your out!

THIS IS LITERALLY THE POOREST CUSTOMER SERVICE AND ATTITUDE I HAVE EXPERIENCED IN A WHILE. IN A TIME WHEN SMALL BUSINESS NEEDSA AS MUCH SUPPORT AS POSSIBLE BECAUSE OF COVID ... I WILL BE SELECTING A DIFFERENT BUSINESS TO RENEW MY VEHICLES.

Lake Chelan Licensing - Chelan, Washington
Britania C.
1/5

If I could give it a zero stars I would. Very rude lady. Don’t come to this place. Husband is very rude as well. Hopefully this please gets shutdown

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