FNBO - Fort Collins, CO

Address: 4603 South Timberline Road Omaha, Fort Collins, CO 80528.
Phone: 9704945259.
Website: fnbo.com
Specialties: Bank, ATM, Car finance and loan company, Financial planner, Investment bank, Mortgage lender, Savings bank.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of FNBO

☎️9704945259

⏰ Open Hours of FNBO

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 9 AM–12 PM
Sunday: Closed

When searching for financial services in the Omaha area, particularly in Fort Collins, CO, FNBO stands out as a notable entity. Located at Address: 4603 South Timberline Road, Omaha, Fort Collins, CO 80528, this company not only offers a variety of financial services but also prides itself on accessibility and customer satisfaction. To reach them, you can call their Phone: 970-494-5259 or visit their website at Website: fnbo.com for more detailed information.

FNBO specializes in a wide array of financial services including banking, ATM operations, car finance and loan services, financial planning, investment banking, mortgage lending, and savings bank services. This diversity in services makes FNBO a one-stop-shop for all your financial needs.

For those looking for a convenient and accessible banking experience, FNBO offers several points of interest. Notably, they provide a drive-through service, ensuring that customers can handle transactions without the need to leave their vehicles. Furthermore, FNBO has made strides in inclusivity by guaranteeing a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that everyone can receive the service they need comfortably.

Customers have shared their experiences with FNBO on Google My Business, leaving 32 reviews. The average opinion given is a decent 3.3/5, indicating that while FNBO meets the expectations of many, there is room for improvement in certain areas. This mixed feedback suggests that while many appreciate the services offered, some patrons might experience room for better customer service or product offerings.

For someone looking to engage with FNBO, it's worth noting their commitment to being reachable through multiple channels. The combination of a straightforward phone number and an interactive website makes it easy for potential customers to get in touch. Whether you're seeking advice on savings, looking to secure a mortgage, or simply need to manage your finances more effectively, FNBO's diverse services and commitment to accessibility make it a compelling choice.

👍 Reviews of FNBO

M L.

1/5

Got a credit card through an airline. Tried to set up online account to pay. Entered information multiple times couldn't get set up. Was told by website to call customer service. I called was on hold for over 30 minutes with no one answering. While waiting looked at reviews this is a horrible bank. So I canceled the card I think I was supposed to be transferred to a live person but no one ever came on to speak to me. Right now I don't know whether or not I was actually canceled.

Jan R.

5/5

Sometimes you don't know how good your bank is until you move away and have to deal with a brand new bank. I trust FNBO and appreciated them always checking my license for withdrawals and other important security measures. My current bank doesn't even give the loose bills back in order with everything tidy. They even questioned me depositing into my own account. It's weird. So thanks FNBO, I will be closing down this account shortly as I am no longer in CO but I appreciate your attention to details. Highly recommend.

Kristine M.

1/5

We have banked at FNBO for 47 years. I called to get an appointment for a Medallion Guarantee Stamp. FNBO said I did not need an appointment and FNBO had 4-5 bankers that could provide that Stamp if I came in. I drove 20 minutes to the bank and was told FNBO no longer provides this service. FNBO does not provide the competency or customer service that it did in the past.
Just another bank. . .

Jeff P.

1/5

I called this branch (my branch) to increase the limit on my debit card which I've done many times in the past. For the first time Tori informed me that I would have to call the 800 customer service number to get that done. I told her I've never had to do that before and she said she's been there for over a year and she's never done that before. I asked to talk to the manager and she said he'll be available Tuesday. She told me there was no one above her that she could connect me with right now.
Well Tori, I've been a very loyal customer for over six years and I have $150.000 in that account. That money is earning no interest for me but it was for your bank. The only reason I have kept my account is because of my loyalty to FNBO for the customer service I have received in the past. I don't need this account and it will be closed in the morning.

Susan B.

1/5

I used to think FNBO was one of the best banks to get your banking needs done. This branch was very disappointing and has tainted my positive feelings about this bank. With so many choices one would think this branch would really care about their reputation. This branch has incompetent bankers and the manager, Brian is so uninvolved and defends their incompetency. He takes no accountability with the lack of knowledge. First I asked for a notary and a young banker said she couldn’t do it because there was no place for notary signed. I said I wanted to talk to a supervisor and the gentleman standing by her said he was the supervisor. He stepped in and said yes since the document didn’t have a box for them to fill out they couldn’t do it. I went to another bank to get it done and all they needed to do was print out a page that had a box for notary. This is all FNBO had to do. Instead their bankers chalked it up as they couldn’t do it. They could of been trained to give this option to a customer and have been resourceful to figure out a solution. The second incident was a simple international wire that took an inexperienced banker an hour to do. Then Brian their supervisor called me 3 hours later saying he couldn’t do it because there was no account number on it and the paper I gave them was in Spanish and they don’t read Spanish. I then had to drive back into town and I went to another branch that had a Spanish speaking banker. This did not need a Spanish speaking person but I decided to make sure there was no excuse why they couldn’t do this wire. Lucero did a great job at another branch and told me there was everything there that needed to be done the first time. Since the other manager Brian didn’t take the time and effort to follow up with the wire department he just chalked it up he couldn’t approve wire because his banker didn’t speak Spanish. That was the excuse he gave instead of thinking of a solution and training his banker to know how to do an international wire that is common knowledge for a banker he just made an excuse why he couldn’t do it. Do not go to this branch and think twice about banking with FNBO. They are not training new people to be resourceful and come up with solutions. Instead just give them excuses of why not to do something and pawn off duties to someone else. Leaves the customer wasting their time and causing a lot of unnecessary frustration.

Latricia J.

1/5

I have banked with FNBO for about two years. Worst bank ever. All banks are a scam, joke, and fraudulent. I need to just keep my money myself, where I can have access to it when I need it.

Jeff W. (.

5/5

Kind of confusing that previous reviews are all either 5 stars or 1 I will be specific to maybe avoid the 1 star reviews. Ty Joslyn was the young gentleman who helped me with everything I needed. Ty provided very polite, knowledgeable and thorough service on everything I needed. Bank itself is very nice and provides full services from start all the way down to safety deposit boxes on site. I was very pleased and satisfied with my visit so thank you Ty.

Stephen S.

5/5

Opened up a new business checking account and had an excellent experience with Caleb. I was fairly certain I wanted to bank with First National and knew that was the right decision after working with him.