Denver Human Services - Denver, Colorado

Address: 1200 Federal Blvd, Denver, CO 80204, United States.
Phone: 7209444347.
Website: denvergov.org
Specialties: City government office, Social services organization.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 176 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Denver Human Services

☎️7209444347

⏰ Open Hours of Denver Human Services

Monday: 8 AM–4 PM
Tuesday: 8 AM–4 PM
Wednesday: 8 AM–4 PM
Thursday: 8 AM–4 PM
Friday: 8 AM–4 PM
Saturday: Closed
Sunday: Closed

Overview of Denver Human Services

Located at 1200 Federal Blvd, Denver, CO 80204, United States, Denver Human Services operates under the City of Denver Government and offers a range of social services to the community. With an address easily accessible via phone at 720-944-4347 and a comprehensive website at denvergov.org, this office stands out as a critical resource for residents seeking assistance.

Key Features and Accessibility

Denver Human Services prides itself on providing services in an inclusive environment. The office is wheelchair-accessible, featuring a car park and an entrance that accommodates individuals with mobility aids. This attention to accessibility ensures that everyone can benefit from the services offered without barriers.

Specialties and Services

As a city government office and a social services organization, Denver Human Services specializes in delivering a variety of essential services. These include but are not limited to child support services, which is highlighted by positive reviews praising the professionalism and care shown by the staff. The office also likely deals with other social services crucial for the well-being of the community.

Reviews and Opinions

Despite mixed reviews, with an average sentiment of 2.5/5 on Google My Business, it's clear that Denver Human Services is a place where the quality of service can vary. Many commend the staff for their professionalism, care, and empathy, illustrating a commitment to helping those in need. However, it's important for prospective clients to approach their experience with an open mind, considering that individual experiences can greatly differ.

Recommendation for Potential Users

For those considering reaching out to Denver Human Services, especially for child support services, it's advisable to first visit their official website. Here, you can gather more detailed information about the services they offer, how to apply, and what to expect during your visit. Given the mixed feedback, it's also wise to schedule a time when you can meet with staff who may provide a more personalized and positive experience.

Don't let the average opinion deter you. Take the opportunity to connect with Denver Human Services directly through their website. They are committed to helping you navigate through challenging times with the support of their dedicated team. Whether you're looking for assistance with child support or other social services, their wheelchair-accessible facilities and professional staff are ready to offer you the help and hope you seek. Contact them today to start your journey towards receiving the support you need.

Remember, every step towards seeking help is a step towards improvement and a better life. Reach out to Denver Human Services and let them assist you in building that brighter future.

👍 Reviews of Denver Human Services

Denver Human Services - Denver, Colorado

Lisa L.

5/5

Please don’t read the angry reviews. The staff consists of the most professional people. The most caring people. Adam, with Information, took the time to walk me to the correct building! I was immediately helped by a security guard, and I have never experienced such genuine empathy and kindness from the staff. Thank you, Justine, with Child Support Services, for listening and understanding. You are a true hero! I don’t know what the other reviews experienced, but they are absolutely wrong. The City of Denver offers hope and help with DHS and child support services.

Rita P. R.

5/5

The customer representative her name Was Rebecca Leyba was very helpful and nice helped me with everything I needed.

Mercy's B.

1/5

This is really just pitiful. Colorado is a sad excuse for a state, but the laughable joke they call "social services" in this state really take the cake. Every single time I have had to call this department (always due to THEIR own mistakes & woeful incompetency), every single employee has been rude, short and unhelpful. Hey, here's an idea - hire ACTUAL SOCIAL WORKERS for SOCIAL WORK positions, instead of just grabbing homeless people off the street and shoving them behind a desk. I have had my "benefits" for less than half a year here. Five months. I have already had them delayed for TWO out of those five months, with one delay taking so long that it actually missed the entire month. Nearly every single month, their own laughable incompetency causes them to put my food stamps on hold, threaten to fully remove us from all programs, and demand we provide them the exact same documents we already have FIVE TIMES BY NOW. Get it together, this feels like I'm dealing with LITERAL toddlers that were, for no reason, put in charge of an entire state.

Janeft J.

1/5

Freaking rude old lady for the ebt "well oh well I can't help you u need to call ebt why are you even here:" ridiculous how these workers talk to you.

Nadine S.

1/5

My mother has cancer and the phone operators have repeatedly hung up on her. Today, she was placed on hold and hung up on. Please, please, reconsider reviewing the mannerisms, morals, and empathy of the employees as they unfortunately seem to lack. They are not there to help. Representatives also do not give out their full name. I suggest you ask every employee for their name, employee number, and supervisor so they can at least be reported.

Stasia M.

2/5

No communication, documents have been submitted for 2 weeks and still no benefits. I transferred from Arapahoe county and sad since they have their act together and clearly Denver is lacking in productivity. It's not hard to verify documents and approve. What is really going on in Denver?

Tuffy M.

1/5

I can’t get snap because I don’t have a phone. I can’t get a hold of anyone and I keep trying to go in to tell them I need to schedule an in person interview and my case just gets rejected because they can’t get a hold of me, despite never trying. I’m not going to eat today unless I beg. That is the quality of service you should expect from these people. I don’t know if there is a god or heaven, but I have no doubt these people will go to Hell. They deserve nothing less.

Emily H.

1/5

After 4 years of dealing with DHS I can honestly give a honest review. I would give zero stars if I could. I feel like no one cares because whenever I have to recertify or apply for something new it's a nightmare. It's always this I get emails and text messages that say thank you we've received all of your documents we will contact you if we need to. On top of that I call and wait on hold about 10 hours a week to make sure quadruple check that my documents received and correct I get told yes yes yes but now here I sit with two denial letters in my hands and the website says pending. I've done everything I'm supposed to do. I am in a real bad spot now so what is the truth? Do you contact people if you need another document no you sure don't and people I call a lot and I've got the call logs and the bills to prove it and sit on hold and I get told no everything's fine everything's fine and it's not fine and then I get denied and then the story changes then it's you have an outdated version of a med nine but it's a current signature from a current doctor and now I have no food I have no cash assistance because of the incompetence. So folks be prepared to be super stressed out and even if you call and quadruple check you don't get the truth The truth is when you get your denial letter and you have to call back it's been the most horrible experience having to recertify anything. Let alone apply for something. Especially when you do all the right things and you get denied due to people not caring and horrible customer service and lying to you.