Cumberland County Treasurer's Office - Cumberland, Virginia

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For individuals and businesses requiring assistance with county property tax records and related financial matters within Cumberland County, Virginia, the Cumberland County Treasurer’s Office serves as a crucial resource. Located at Address: 1 Courthouse Cir, Cumberland, VA 23040, United States, this dedicated government office plays a vital role in managing and distributing tax revenue efficiently. The telephone number for direct contact is Phone: 8044924297. Visitors can also access a wealth of information and official documents via the office’s website: Website: cumberlandcounty.virginia.gov. The office specializes in County government office functions, primarily focusing on real estate tax assessments, collection, and disbursement.

Key Services Offered

• Property Tax Payments: Individuals can conveniently pay their property taxes online, by mail, or in person.
• Tax Records Access: Access to detailed property tax records is available, enabling property owners to verify assessments, payment history, and other important information.
• Tax Delinquency Management: The office handles delinquent tax accounts, initiating collection efforts and providing information about redemption options.
• Tax Sale Information: Details regarding annual tax sales are publicly available, offering transparency and potential opportunities for qualified bidders.
• Tax Exemptions and Relief Programs: The Treasurer’s Office assists property owners in understanding and applying for various tax exemptions and relief programs available within Cumberland County.

Location and Accessibility

The Cumberland County Treasurer’s Office is situated at 1 Courthouse Cir, Cumberland, VA 23040. Recognizing the importance of inclusivity, the facility is committed to providing accessible services to all members of the community. Specifically, the office features a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring convenient access for individuals with mobility challenges. These accommodations demonstrate a proactive approach to serving the diverse needs of Cumberland County residents.

Customer Feedback and Reputation

Currently, the Cumberland County Treasurer’s Office has 1 reviews on Google My Business. However, the average opinion is 1/5, indicating a significant area for improvement. This low average score warrants careful consideration and highlights the need for enhanced customer service and operational efficiency. While the volume of reviews is limited, the feedback suggests potential issues with responsiveness, clarity of information, or the overall customer experience. The office is actively working to address these concerns and improve its standing within the community.

Additional Points of Interest

• Hours of Operation: The office typically operates during standard business hours, Monday through Friday. It’s advisable to verify the current hours on the official website or by contacting the office directly.
• Online Resources: The Cumberland County website offers a range of online resources related to property taxes, including payment portals, tax maps, and downloadable forms.
• Community Engagement: The Treasurer’s Office participates in local community events and initiatives, fostering positive relationships with residents and stakeholders.

Recommendations for Users

For anyone seeking information or assistance related to property tax assessments or tax payments in Cumberland County, the Treasurer’s Office represents a primary point of contact. Before visiting the office, individuals are strongly encouraged to explore the website (cumberlandcounty.virginia.gov) to familiarize themselves with available resources and procedures. Online payment options are readily accessible, streamlining the process for many property owners. If in-person assistance is required, it’s prudent to call ahead to confirm operating hours and potential wait times. Furthermore, individuals experiencing difficulties with their tax accounts should proactively contact the office to discuss available options and resolutions. Addressing concerns promptly and transparently is essential for maintaining positive relationships with the community. The office’s commitment to accessibility, as evidenced by the wheelchair-accessible features, demonstrates a dedication to serving all residents. Despite the currently low average review score, the office’s core function – managing county tax revenue – remains crucial to the financial stability of Cumberland County. Continuous improvement efforts, driven by customer feedback and a focus on operational efficiency, are vital for enhancing the overall experience and building trust within the community. Understanding the tax sale process is crucial for bidders, and the office provides detailed information about upcoming sales. Finally, exploring available tax exemptions can potentially reduce property tax liabilities.

Disclaimer: The information provided herein is for general guidance only and should not be considered legal or professional advice. Consult with qualified experts for specific situations or concerns.

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"summary": "The Cumberland County Treasurer’s Office manages property tax records and payments in Cumberland County, Virginia, but currently receives low customer ratings, indicating a need for service improvements.",
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👍 Reviews of Cumberland County Treasurer's Office

Lacey S.

1/5

Bunch of con artist working here. I notified them of my move in person and had paid my personal taxes 2 years later they are still taxing me and blamed me for them not doing their job. The lady in charge laughed and refused to fix the mistakes made by them. She should be fired immediately