CareLink - North Little Rock, Arkansas

Introduction to CareLink

CareLink is a respected non-profit organization dedicated to providing comprehensive support services to seniors and individuals requiring aged care. Located in North Little Rock, Arkansas, CareLink functions as a vital senior citizen center and social services organization, offering a range of crucial assistance to enhance the quality of life for its clients. They distinguish themselves through a holistic approach, combining home health care with social and emotional support. CareLink’s commitment to accessibility and individualized care makes it an invaluable resource within the community.

The organization’s mission is centered around empowering seniors and vulnerable individuals to maintain their independence and dignity. They achieve this through a multifaceted approach, addressing both practical needs and emotional well-being. CareLink’s services are designed to promote health, safety, and social engagement, ensuring that clients receive the support they need to thrive.

Location and Contact Information

CareLink’s physical address is 700 W Riverfront Dr, North Little Rock, AR 72114, United States. For immediate assistance or inquiries, individuals can reach them by phone at 5013725300. A detailed overview of their services and programs can be found on their website: carelink.org. The website offers valuable information for potential clients, families, and volunteers.

Specialties and Services

CareLink specializes in a variety of services tailored to meet the diverse needs of its clientele. Key areas of focus include:

• Home Health Care Services: They provide assistance with daily living activities, medication management, and personal care, allowing seniors to remain comfortably in their own homes.
• Aged Care: CareLink offers comprehensive aged care solutions, encompassing medical support, social activities, and respite care.
• Senior Citizen Center: The center serves as a welcoming hub for seniors, fostering social connections and providing access to recreational programs and educational opportunities.
• Social Services Organization: CareLink connects clients with essential social services, including benefits enrollment, transportation assistance, and legal aid.

Accessibility and Facilities

CareLink is committed to ensuring accessibility for all clients. The facility boasts a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a dedication to inclusivity. This commitment extends to the design of their programs and services, ensuring they are adaptable to individual needs and limitations. They strive to remove barriers to access, allowing everyone to participate fully in the community.

Client Feedback and Reputation

CareLink has garnered positive feedback from its clients and the community. Currently, the company has 46 reviews on Google My Business, with an average opinion of 3.8/5. This indicates a generally favorable perception of their services and the dedication of their staff. While there is room for improvement based on some reviews, the overall sentiment reflects a commitment to providing compassionate and effective care. Detailed feedback can be found on the Google My Business page, offering valuable insights into the client experience.
Here's a summary of some recurring themes from the reviews:

• Positive Aspects: Clients frequently commend the staff's compassion, responsiveness, and willingness to go the extra mile. Many appreciate the personalized attention and the feeling of being truly cared for.
• Areas for Improvement: Some reviewers suggest that wait times for certain services could be reduced and that communication could be enhanced.

Additional Points of Interest

Beyond their core services, CareLink offers a range of additional benefits to its clients. These include:

• Transportation Assistance: Helping seniors maintain mobility and independence.
• Nutrition Programs: Providing access to healthy meals and nutritional education.
• Social Activities: Organizing group outings and events to combat social isolation.

CareLink’s commitment extends beyond simply providing services; they cultivate a supportive and enriching environment for their clients. Their dedicated team works collaboratively to address individual needs and promote overall well-being. They actively seek feedback and continuously strive to improve their offerings, ensuring they remain a reliable and responsive resource for the community.

In conclusion, CareLink represents a valuable asset to North Little Rock and the surrounding area. Their comprehensive services, commitment to accessibility, and positive client feedback establish them as a trusted provider of aged care and social services. For individuals and families seeking support for seniors, CareLink is a recommended resource.

👍 Reviews of CareLink

Robbie H.

1/5

The Central Arkansas CareLink website falsely advertises transportation services. The identified transportation services are not available per the employee, Caroline, that took the call. Do not waste your time if transportation services are needed.

Elvis

1/5

This place sucks don't ever use them they don't want to help you with nothing I've been approved for immediate assistance or admissions into a drug treatment program and they won't even try to help me get right there before I go do a big shot of meth

Pamela L.

1/5

Well...I understood one has to have a plan B for transportation. They told me I would get a call to confirm ride or for me to go plan B. No call before or since doctor appointment.....poor policies & procedures? Or not caring?

Arrie G.

5/5

The staff were professional, freindly, made me feel special, and welcome and appreciated as an employee. The building structure is fancy and open, creating a visit of nature, with the big window's that allow the view of the sky and tree's and watch people going about. And, the modern technology they have- made me feel at ease, in this time of pandemic.

John G.

1/5

The people that work the offices will tell you one thing when you know for a fact that they are not being truthful with you then are completely rude to you when they find out you have checked up on them to find the truth. They called my wife that she or myself are not to contact my aide again (she is a longtime family friend) which she was the reason we went to them to start with. Beware NON TRUTHFUL ALERT...STAY AWAY.

Renea B.

2/5

I feel like treating people like a case or just another number to cram more and more work onto someone is unacceptable in healthcare however encouraged at this facility.

Bsum1 A.

5/5

Thank youDear Jackie of Carelink, Color a smile
, the Enjoy Today color a smile page colored by a child of the name Sharon age 12 was included with my Meals on Wheels I received to day. This page i put on my refrigerator. I live in Christopher homes North little Rock, low income housing unit for Seniors. Since I have no children in my life this page brings happiness to my home. Carelink of north little rock, provide our meals on wheels. I thank you all for a true smile on my face and bringing a warming to my heart. Thank you Jackie for your sweet smile.
Thank you
Barbara Skiles age 74 IN arkansas.

Chris F.

5/5

CareLink provides much needed services to the elderly community. I'm glad to see how they care and provide assistance, as well as as other variety of services to help the older community in general. Keep up the good work, CareLink Team. Thanks for all you do.