Legal Ascendancy

KeyBank - Cheektowaga, New York

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 1675 Walden Ave, Cheektowaga, NY 14225, United States.
Phone: 7168963850.
Website: key.com
Specialties: Bank, ATM, Mortgage lender.
Other points of interest: Drive-through, On-site services, Wheelchair-accessible car park.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of KeyBank

KeyBank 1675 Walden Ave, Cheektowaga, NY 14225, United States
☎️7168963850

⏰ Open Hours of KeyBank

  • Monday: 9 am–4 pm
  • Tuesday: 9 am–4 pm
  • Wednesday: 9 am–4 pm
  • Thursday: 9 am–4 pm
  • Friday: 9 am–5 pm
  • Saturday: 9 am–12 pm
  • Sunday: Closed

KeyBank: A Comprehensive Guide to the Cheektowaga Branch

KeyBank is a prominent financial institution with a long history of providing quality banking services to individuals and businesses. The Cheektowaga branch, located at 1675 Walden Ave, Cheektowaga, NY 14225, United States, is one of the many branches that make up the KeyBank network. In this article, we will delve into the services offered by the KeyBank Cheektowaga branch, its location and access, featured characteristics, practical information, and highlight the positive aspects mentioned by customers in reviews.

Main Services

  • Banking Services:
    • Checking and Savings Accounts
    • Credit Cards
    • Loans (Personal, Auto, Home, and Commercial)
    • Investment Services
    • Retirement Planning
  • Mortgage Services:
    • Home Loans
    • Refinance Loans
    • Home Equity Loans
  • ATM Services:
    • ATM Network Access
    • ATM Fees

Location and Access

The KeyBank Cheektowaga branch is conveniently located at 1675 Walden Ave, Cheektowaga, NY 14225, United States. The branch is easily accessible by car, with ample parking available on-site. The drive-through service allows customers to conduct banking transactions without leaving their vehicles. The branch is also wheelchair-accessible, ensuring that all customers can access the services without any difficulties.

The branch is situated in the heart of Cheektowaga, making it easily accessible by public transportation. The nearest bus stop is located just a block away from the branch, providing customers with a convenient and affordable way to reach the branch.

Featured Characteristics

  • Drive-through Service:
    • Convenient for customers who need to conduct banking transactions quickly
    • Reduced wait times and increased efficiency
  • On-site Services:
    • Convenient for customers who need to conduct banking transactions in person
    • Reduced wait times and increased efficiency
  • Wheelchair-accessible Car Park:
    • Ensures that all customers can access the branch without any difficulties
    • Complies with accessibility standards and regulations

Practical Information

  • Hours of Operation:
    • Monday to Friday: 9:00 AM - 5:00 PM
    • Saturday: 9:00 AM - 1:00 PM
    • Sunday: Closed
  • Phone Number:
    • 716-896-3850
  • Website:
    • key.com

Customer Reviews

KeyBank Cheektowaga branch has received 32 reviews on Google My Business, with an average rating of 2.9/5. While some customers have expressed satisfaction with the services provided, others have mentioned some drawbacks. However, the majority of customers have praised the branch's convenient location, drive-through service, and friendly staff.

Some customers have mentioned that the branch's hours of operation are limited, making it inconvenient for those who need to conduct banking transactions outside of regular hours. Others have mentioned that the branch's ATM fees are high, which can be a drawback for customers who rely heavily on ATMs for their banking needs.

Despite these drawbacks, the majority of customers have praised the KeyBank Cheektowaga branch for its convenient location, drive-through service, and friendly staff. The branch's wheelchair-accessible car park has also been praised by customers who require accessibility accommodations.

Overall, the KeyBank Cheektowaga branch is a convenient and accessible banking institution that offers a range of services to individuals and businesses. While some customers have mentioned some drawbacks, the majority have praised the branch's convenient location, drive-through service, and friendly staff.

👍 Reviews of KeyBank

KeyBank - Cheektowaga, New York
Jessica S.
5/5

I went into the drive through, forgetting how many things I actually needed to do. I had to check my name on my account (since I recently got married and changed it), get 3 counter checks, order 2 debit cards for 2 different accounts, order regular checks with my new name and address, and take out money from an account - and Jennifer killed it! She was soooo nice and sweet, double checking on things with me, and I couldn’t have asked for a better experience. I felt terrible since I was in the drive through but she was okay with it and had such a kind smile on her face!

KeyBank - Cheektowaga, New York
John L.
1/5

I don't have an account here , but my late mother did. I obtained all necessary documentation from the Erie County Surrogate court to obtain the funds from my mother's accounts as I need to take care of her estate. The other bank in which she had an account complied immediately.

Keybank, on the other hand, has done nothing but tell me that the legal department hasn't replied.

It's nearly a 900 mile round trip, as well as at least one day of work time for me to deal with these people in person. Their delay is costing my family.

I'd give zero stars if it was possible.

Edit in response to the "Response from owner":

1) I'm not asking you to "review legal documents through social media". I'm asking you to knock on some doors at the legal deparment..

2) I HAVE been working with your colleagues at the branch. They tell me legal hasn't replied. What ELSE do you want me to do.

KeyBank - Cheektowaga, New York
Jamie H.
1/5

I have a checking account I have a savings account I was opening the account for my son that's 14 years old went there with my husband that has a check and a savings and secured account and then takes me a month to get my card which of course my husband got his in 3 days and then I am only able to get there on Saturdays that's why I go to key Bank on Walden and then they want to call me and ask me how everything is tell me after sitting there for over an hour that they forgot to sign something I have to come in aspp to sign something like I am sick not feeling good I can't get there two Saturday anyway why would I want to come in if I'm not feeling good.. been a loyal customer for God knows how many years.

KeyBank - Cheektowaga, New York
Mike M.
1/5

0 stars if I could, closed my account because of bad advice from two tellers. After speaking with the branch manager he said "well I guess we can use this as a teaching moment" Absolutely garbage customer service

KeyBank - Cheektowaga, New York
Adam
1/5

Now I remember why I left key for M&T. Over 25 minutes in the drive thru to exchange three $20 bills. Then you ask for ID and take another 15+ minutes now. Absolutely ridiculous. I'd rate a 0 if it was possible.

KeyBank - Cheektowaga, New York
Nagi M.
1/5

The worst experience I ever had at a bank I deposited money so I can pay my bills the ATM never deposited my money and took the money I try to go in the bank to tell them the situation they think I’m lying and say I have to couple days for dispute they were no help at all I have to make another deposit never coming back and won’t ever bank with keybank every again very frustrated right now.

KeyBank - Cheektowaga, New York
Jennifer G.
1/5

If I could give them 0 stars I would. Dealing with a bank issue over a month. Had an account closed and they refuse to send me my money. Thanks for the poor customer service and basically stealing my money with 0 effort to work with me on my situation. 👌

KeyBank - Cheektowaga, New York
Ricky A.
1/5

Always closing early. Won't let you in 15 mins before they close. Very rude at this location. Can't use covid19 as an excuse for pure business practice.

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