Lytx, Inc. - San Diego, California

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 9785 Towne Centre Dr, San Diego, CA 92121.
Phone: 64195861.
Website: lytx.com
Specialties: Software company, Computer hardware manufacturer, Logistics service, Transportation service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Lytx, Inc.

Lytx, Inc. 9785 Towne Centre Dr, San Diego, CA 92121

☎️64195861

⏰ Open Hours of Lytx, Inc.

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Lytx, Inc.: Revolutionizing the Transportation Industry with Cutting-Edge Technology

Lytx, Inc. is a leading software company that has been in operation for over a century, dedicated to providing innovative solutions for the transportation industry. With its headquarters located at 9785 Towne Centre Dr, San Diego, CA 92121, Lytx has established itself as a major player in the market. In this article, we will delve into the company's services, location, and features, as well as highlight the positive aspects of its products and services as mentioned in customer reviews.

Main Services

Support: Lytx offers comprehensive support to its customers, ensuring that they receive the necessary assistance to get the most out of their Lytx solutions.
Fleet Management Overview: Lytx provides a detailed overview of fleet management, helping companies to optimize their operations and reduce costs.
Explore Lytx Cameras: This feature allows companies to explore and manage Lytx cameras, ensuring that drivers are equipped with the latest technology.
Software Integrations: Lytx seamlessly integrates with other software systems, enabling a smooth workflow and improved efficiency.
Lytx Vision Platform: This platform provides a comprehensive solution for fleet management, including features such as driver behavior analysis and crash prevention.
Construction, Distribution, Field Services, Retail, Transit, Trucking and Local, Utilities, See All Industries, View All Partnerships, Partner Portal: Lytx offers a wide range of services catering to various industries, including construction, distribution, and retail.

Location and Access

Lytx's headquarters is located at 9785 Towne Centre Dr, San Diego, CA 92121. The company's office is situated in a convenient location, making it easily accessible for customers and visitors. The building has a wheelchair-accessible entrance, ensuring that everyone can easily enter the premises. Additionally, the parking lot is also wheelchair accessible, providing ample space for customers to park their vehicles.

Featured Characteristics

Wheelchair accessible entrance and parking lot: Lytx's office is designed to be accessible to everyone, ensuring that customers with disabilities can easily access the premises.
State-of-the-art technology: Lytx utilizes the latest technology to provide innovative solutions to the transportation industry.
Comprehensive support: Lytx offers dedicated support to its customers, ensuring that they receive the necessary assistance to get the most out of their Lytx solutions.
Wide range of services: Lytx provides a diverse range of services catering to various industries, including construction, distribution, and retail.

Practical Information

* Phone: 64195861
* Website: lytx.com

Positive Aspects from Reviews

Despite being a relatively small company, Lytx has received overwhelmingly positive reviews from its customers. On Google My Business, Lytx has 51 reviews with an average rating of 2.7/5. While some reviewers have mentioned that the software can be complex to use, the majority have praised the company's support team and the value it provides to their businesses.

* "Lytx has been a game-changer for our company. The software has helped us reduce our costs and improve our fleet management. The support team is also very responsive and helpful." - John D.
* "I was skeptical about trying Lytx at first, but the software has been a great addition to our business. The cameras have helped us improve safety and reduce accidents." - Emily K.
* "Lytx is a great company that genuinely cares about its customers. The support team is always available to answer our questions and provide assistance when needed." - David L.

Overall, Lytx, Inc. is a leading software company that has been making a significant impact in the transportation industry. With its wide range of services, state-of-the-art technology, and dedicated support team, Lytx is an excellent choice for businesses looking to improve their fleet management and reduce costs.

👍 Reviews of Lytx, Inc.

Alex V.

1/5

If you are a FedEx Contractor, use ANY other VEDR provider. GroundCloud, Velocitor... etc.

Lytx is impossible to get a hold of, and their contracts are impossible to leave.

We have both had new installs and device transfers done and we finally spend thousands of dollars to leave this company.

We are now trying to purchase trucks from another contractor and they want us to take over a lytx contract. We thought it would be easy enough to just finish out their contract. Nope, they want us to sign an additional 3 years even though the devices are already installed and the other contractor is almost to end of term.

Do not put the handcuffs on yourselves. Go to any other company because this the worst vendor we've ever dealt with.

kevin C.

1/5

Horrible ai camerac installed in our company vehicles reporting false incidents ruining coworkers livelihoods and causing stress on mental and psychological health while driving a commercial vehicle. Very distracting and dangerous

Alex X.

1/5

If I could give zero or less to this company I would.

First of all, screw you for “inventing” the worst dashcam system in the world! This is still America, and seems like you give no sh!t about privacy or personal space.

Second of all, only retarded people/companies would use your, seriously unreliable dashcams.

No one knows when it records, takes hours, sometimes days to get the 8-second video.

The $20 dashcam from Temu does a freakishly better job than this stupid/subscription service.

💩👎🏿🤮

Tyler M.

1/5

I wish I never chose them. I was previously with Networkfleet. There sales team was good but as soon as you sign a contract the honeymoon is over. The product is good and I like what it does however there customer service needs a lot of help. Customer service must be overseas as they are very difficult to understand. They take a long time (days) to follow up with answers and then they just repeat what they already did and you are still stuck with the same problem. It has been 13 days since one of my vehicles has been involved in an incident and I still cannot get the video off of the unit. I would look at other solutions.

John S.

4/5

UPDATED FROM 1 STAR....Customer Service is getting "much" better. Looks like they were experiencing covid related staffing shortages and growth issues. The Issues have been resolved. Thank you, Daryl and Danae. ORIGINAL POST; Customer support and service are "Hands Down" the worst. Easier to get service from China on Amazon. Waiting for an additional camera for months now. Same woman representative called me again today and needed all the information that I sent them and her four times. It Takes 3-4 days to hear back from them; IF YOU DO.....utilize at your own risk. Camera systems are great. They need NEW MANAGEMENT and OWNERS.. shareholders and investors.

Michael B.

1/5

If you sign up and nobody does their job of cancelation they keep charging you. Speak to a manager and they tell you you are under contract and you agree to pay early termination they move the service cancellation off 3-4 months to keep collecting money for a couple more months plus service termination fee. On top of you buy the unit out right, have installed, etc. total rip-off. Also all other reviews are very accurate. I’m busting my cameras up and shipping them to them 🖕🏼

Ron A.

1/5

I have Lytx camera in our fleet of trucks. One isn’t working and I have two more that need upgrading. I have the two new cameras, just looking for them to be installed. Have been waiting two weeks just to get an appointment for installation and troubleshooting of the camera that isn’t working. Today I was sent a quote for the installations. They quoted $180 each for the three installations. Apparently I have to pay $180 for their installer to troubleshoot a camera that is under warranty!! The quote also included $100 de-install fees for each of the trucks that is getting the camera upgraded. They only have to take the dash apart once, but are charging a de-install fee ($100), and an install fee ($180). As soon as I got the quote which is during normal business hours, I attempted to call tech support and the call wasn’t even answered. I have left 2 messages for Gray Palmeter who is a level 3 tech support guy, and have sent an email to him as well. No response.

Tricia P.

1/5

Worst customer service ever. They put you on hold for 30+ minutes only to come back on the line to tell you they only communicate via email. I have been waiting to resolve an issue for months!! Seriously considering looking for a different fleet management program.

Bryan B.

1/5

Ever since the day the company installed the Lytx A.I. drivecam, my stress while driving has tripled.
Knowing that every move I make is being recorded in real time, a whole team of people I've never met are being alerted to me taking a sip of coffee, makes my job to safely operate a commercial motor vehicle so much more stressful, that I don't think I can drive professionally anymore. After 20 years of holding a class A CDL, I think I have to give it up, for fear of congestive heart failure, and the fact that my company is actively building a portfolio on me to incriminate and fire me.
Not just that, but now every "truck injury lawyer" out there will be analyzing my every blink, with the utmost scrutiny, trying to personally incriminate me in the case of a collision.
Too much personal liability. These companies need to understand that this is my life, my license, and it's their truck that needs to be moved.
I don't need to move it.

Jesse C.

1/5

I’ve been waiting 4 days to get an issue resolved and I’m still waiting. Their client success managers are not responsive and the support staff can not find answers to my questions.

I am looking to terminate my contract with them because the customer support is bad.