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Kroger - Indianapolis, Indiana

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5718 Crawfordsville Rd, Indianapolis, IN 46224, United States.
Phone: 3172405000.
Website: kroger.com
Specialties: Grocery store, Propane supplier.
Other points of interest: Kerbside pickup, No-contact delivery, Delivery, In-store shopping, On-site services, Great produce, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Bakery, Food, Organic products, Pharmacy, Prepared foods, Salad bar, Toilet, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Quick visit, Plastic bags, Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 1293 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Kroger

Kroger 5718 Crawfordsville Rd, Indianapolis, IN 46224, United States
☎️3172405000

⏰ Open Hours of Kroger

  • Monday: 6 am–10 pm
  • Tuesday: 6 am–10 pm
  • Wednesday: 6 am–10 pm
  • Thursday: 6 am–10 pm
  • Friday: 6 am–10 pm
  • Saturday: 6 am–10 pm
  • Sunday: 6 am–10 pm

Kroger: A Comprehensive Overview

Kroger is a prominent and well-established grocery store chain operating across the United States. Located at 5718 Crawfordsville Rd, Indianapolis, IN 46224, this particular store, part of the larger Kroger family, offers a comprehensive shopping experience catering to a wide range of customer needs. The phone number for this location is 3172405000, and you can find more detailed information, including hours of operation and weekly specials, on their website: kroger.com. Kroger’s reputation is built on providing quality products and convenient services, and this Indianapolis location exemplifies that commitment.

Key Features and Services

This Kroger store offers a substantial selection of grocery items, encompassing fresh produce, meats, dairy products, and a vast array of packaged goods. They are particularly recognized for their great produce, suggesting a dedication to sourcing fresh, high-quality fruits and vegetables. Beyond the standard grocery offerings, Kroger also serves as a reliable propane supplier, showcasing its diverse range of services. The store’s operational model embraces modern convenience with options like kerbside pickup and no-contact delivery, allowing customers to seamlessly integrate shopping into their busy schedules.

Convenience and Accessibility

Kroger understands the importance of accessibility for all customers. The location features a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can navigate the store with ease. Furthermore, a wheelchair-accessible toilet is available for added convenience. The store also provides a bakery, offering freshly baked goods, and a salad bar, providing a healthy and convenient lunch option. Many customers appreciate the free parking lot, making it easier to visit the store. The store is equipped with Wi-Fi, allowing customers to stay connected while shopping.

Payment Options and Additional Services

Kroger accepts a variety of payment methods, including credit cards, debit cards, NFC mobile payments, and cheques. Recognizing the needs of the community, the store also participates in the SNAP/EBT program, making grocery shopping accessible to eligible individuals and families. Plastic bags are available for purchase, though many customers may opt to bring their own reusable bags. The store’s in-store shopping, coupled with its robust delivery services, provides customers with multiple ways to obtain their groceries. The on-site services further enhance the customer experience, offering a one-stop shop for various needs. The store is committed to inclusivity and is considered LGBTQ+ friendly and a transgender safe space, fostering a welcoming environment for all.

Customer Feedback and Reputation

Based on publicly available information, this Kroger location has garnered a generally positive reputation. With 1293 reviews on Google My Business, the average customer opinion is 3.8/5. This indicates a significant portion of customers are satisfied with their shopping experiences. Notably, comments frequently highlight the store’s value, particularly regarding deals and promotions, with one customer commenting on 'great deals' and another mentioning surprisingly low prices on items like a 24-pack of soda. The emphasis on value, combined with convenient services, appears to be a key driver of customer loyalty. The store’s ability to offer competitive pricing, similar to what was observed with the soda promotion – a 24-pack of soda for $9.99 – demonstrates a commitment to providing affordable options for shoppers.

Product Categories

  • Grocery: A wide selection of fresh and packaged foods.
  • Propane: A convenient source for propane supply.
  • Bakery: Freshly baked goods daily.
  • Pharmacy: Prescription medications and healthcare products.
  • Prepared Foods: Ready-to-eat meals and snacks.
  • Organic Products: A selection of organic produce and groceries.

Kroger consistently strives to meet the diverse needs of the Indianapolis community. The quick visit option caters to shoppers with limited time, while the store’s commitment to accessibility ensures that everyone can enjoy a comfortable and convenient shopping experience.

👍 Reviews of Kroger

Kroger - Indianapolis, Indiana
Paul J.
5/5

With all the price hikes going on KROGER keeps great deals.. I rather clip coupons on the KROGER app than go to another store and get played. Thanks for the free GROCERIES as well I’m GRATEFUL to shop here. WELCOME RACE FANS! 24 case of soda $9.99. KROGER DID IT AGAIN FREE SIMPLY 52oz 🔥🔥🔥🔥🔥🔥🔥

Kroger - Indianapolis, Indiana
Eugene G.
1/5

I shopped this morning and only self checkout lanes were available! I had a large amount of groceries and continually had to wait for help as I had to move items from the bagging area! There is no room for that amount of groceries! Hard to believe not one regular lane was available for customers getting a large amount of groceries! Then in the self checkout area there is only one employee to assist with all the customers needed help. It took almost as long to check out as it did for me to shop! I don't blame the unlucky employee at the self checkout, as this is a management issue!
Please open some regular lanes when the store is busy! I love the freshness and selection Kroger's provides, but please make it easier to checkout!!!

Kroger - Indianapolis, Indiana
Sarah P.
3/5

This location is generally kept well stocked and organized. However, it is poorly staffed during peak shopping times particularly evenings and Saturdays. It is common to have 30+ people waiting to check out and only 1-2 lanes with cashiers and 2 employees manning the self checkout areas.

Store would benefit from having a dedicated self checkout for customers with 15 items or less.

Kroger - Indianapolis, Indiana
Susan S.
3/5

This used to be a well run store. It is still well stocked. But it is very under-staffed and the over worked staff usually has an "attitude". I will drive (and so will others I know in the same area) several miles to avoid the unnecessarily long lines and slow movement - not enough cashiers or even self-help stations opening and functioning to adequately serve their customers. Not enough grocery stores in neighborhoods now and with population growth the monopolies can charge what they please - using various economic scenarios for price gouging. Some decent specials and decent choices still if you shop wisely- but the staff needs a major over haul and increase in number. ( If you are going to full automation the machines need to be functioning and self-repairing, too. Also, a customer discount for doing their own work. )

Kroger - Indianapolis, Indiana
Jason A.
1/5

Worst kroger I've ever been to, maybe the worst on the planet.

No carts or baskets to use.

There was a cart every fifteen feet in the parking lot.

Partly the neighborhood issue but definitely would avoid this place at all costs because it's just embarrassing.

Kroger - Indianapolis, Indiana
Mark P.
4/5

It looks like a normal Kroger. Large selection of food and supermarket items at low prices.
* 🎂🥖🍩 Bakery
* 🍗 Deli, and inexpensive hot fried chicken meals
* 💊 Pharmacy, and OTC medicine and health products
* ⚕️"Little Clinic" in store, in conjunction with St. Vincent's
* 🌹 Very large floral department, with flowers sold at low prices. Location demonstrates why Kroger calls itself "the largest florist in the world."
* Kroger "house brands" seem competitive to major brands in quality, and tend to be substantially lower in prices. I especially like the Big K Citrus Drop cola; and the Kroger Cheddar & Sour Cream Ripples potato chips.

Kroger - Indianapolis, Indiana
John S.
2/5

Born and raised in Speedway, come back for the race nearly every year. I will not be going back to this Kroger for a long time. This store has really gone downhill. Cashiers were rude acted like they couldn't be bothered. Store is crowded and the other shoppers just walk around at a turtle pace no one has a concern for others. Not a place I want to go anymore.

Kroger - Indianapolis, Indiana
Katelyn C.
5/5

Always a good experience when the workers are happy to help! She informed me of the pop deal even went and grabbed it for me! Someone passing by called her the Mom of Kroger! S/O to her!

Kroger - Indianapolis, Indiana
A L.
3/5

This Krogers is a nightmare. The store set up is just weird and confusing. It's always just so busy. Limited carts all the time. Staff can be rude. No restrooms that I see. Pharmacy. Clinic. Very fresh and good priced cut flowers. Produce is usually pretty good.

Kroger - Indianapolis, Indiana
Paul J.
5/5

With all the price hikes going on KROGER keeps great deals.. I rather clip coupons on the KROGER app than go to another store and get played. Thanks for the free GROCERIES as well I’m GRATEFUL to shop here. WELCOME RACE FANS! 24 case of soda $9.99. KROGER DID IT AGAIN FREE SIMPLY 52oz 🔥🔥🔥🔥🔥🔥🔥

Kroger - Indianapolis, Indiana
Sarah P.
3/5

This location is generally kept well stocked and organized. However, it is poorly staffed during peak shopping times particularly evenings and Saturdays. It is common to have 30+ people waiting to check out and only 1-2 lanes with cashiers and 2 employees manning the self checkout areas.

Store would benefit from having a dedicated self checkout for customers with 15 items or less.

Kroger - Indianapolis, Indiana
Susan S.
3/5

This used to be a well run store. It is still well stocked. But it is very under-staffed and the over worked staff usually has an "attitude". I will drive (and so will others I know in the same area) several miles to avoid the unnecessarily long lines and slow movement - not enough cashiers or even self-help stations opening and functioning to adequately serve their customers. Not enough grocery stores in neighborhoods now and with population growth the monopolies can charge what they please - using various economic scenarios for price gouging. Some decent specials and decent choices still if you shop wisely- but the staff needs a major over haul and increase in number. ( If you are going to full automation the machines need to be functioning and self-repairing, too. Also, a customer discount for doing their own work. )

Kroger - Indianapolis, Indiana
Mark P.
4/5

It looks like a normal Kroger. Large selection of food and supermarket items at low prices.
* 🎂🥖🍩 Bakery
* 🍗 Deli, and inexpensive hot fried chicken meals
* 💊 Pharmacy, and OTC medicine and health products
* ⚕️"Little Clinic" in store, in conjunction with St. Vincent's
* 🌹 Very large floral department, with flowers sold at low prices. Location demonstrates why Kroger calls itself "the largest florist in the world."
* Kroger "house brands" seem competitive to major brands in quality, and tend to be substantially lower in prices. I especially like the Big K Citrus Drop cola; and the Kroger Cheddar & Sour Cream Ripples potato chips.

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