Jennings & Medura, LLC - Salt Lake City, Utah

Marshall M.

My name is Marshall M. I hired Cassie J. Medura (Riley Farnsworth) for legal counsel in a custody matter. While her scope of representation was limited to custody, she recently filed a lien against my property—an action I believe is improper under AH Code 38-2-7 (Effective 05/12/2015), which outlines requirements regarding attorney compensation and liens.

Despite paying over $16,604 in good-faith payments, Ms. Medura is now demanding an additional $20,000 without providing a detailed, itemized billing statement to explain the charges. Even more concerning, she has now turned the matter over to third-party collections—again, without reconciling or acknowledging the payments already made. The TP collections were able to see the misapplied payments and I am waiting to hear back from them. Based on this experience, I strongly advise reviewing every invoice and payment record carefully, as this firm does not accurately track what you’ve paid or what they’ve billed you for.

After doing some research, I discovered numerous similar complaints about Jennings and Medura on platforms like Yelp and Google. My experience unfortunately mirrors theirs—unjustified billing, lack of transparency, and a seeming focus on money over meaningful client advocacy.

There are many attorneys out there who are more ethical, more responsive, and more committed to achieving real results. I strongly recommend you do your homework before choosing this firm.

Todd W.

Unfortunate experience !! In my opinion due to unexpected circumstances affecting this law firm my divorce case was neglected. I hired Cassie many years ago, in which she was outstanding. I recently sought her help with a divorce and custody case with her being quoted as saying to me, " I expected this to be a straight forward very easy case". She basically turned it over to her paralegal for a fast and easy case which would not demand any of her time or at least she thought. Turned out to be the opposite with a very nasty and aggressive assault from the partitioner's council. I received no help in defending this attack against my credibility, my character, enduring slandering untrue accusations which resulted in parental alienation from my children that I have now not seen in 2-1/2 years as a result. My personal property was illegally sold without my permission not to mention never receiving any proceeds for my belongings. Meanwhile allowing ongoing dishonesty, falsifications, manipulation from the partitioner and her council to continue with no rebuttal/defending me in anyway. Cassie never was involved, knew nothing about my case being overwhelmed in the circumstantial overload of cases she inherited. She had no time for my case. I had valid concerns about the division of my retirement that she was irritated with me over. I later learned after investigating it myself that she was wrong and It should have and COULD have been settled differently.

I could go on but will sum it up by simply stating that I would not wish this unnecessary grief stricken heartache on anyone. I feel I should share my experience and hopefully save others from the nightmare.

J B.

I recently had the unfortunate experience of dealing with Cassie and her staff whose billing practices can only be described as aggressively dishonest.
I was hit with unclear and inflated charges that weren’t adequately explained. The hourly rate, while within the industry standard, seemed to increase frequently without notice or proper justification.
Moreover, the billing process lacked transparency. Requests for detailed billing statements or clarifications were met with vague responses or additional charges for time spent answering my questions. This lack of clarity made it feel as though Cassie was intentionally trying to obscure the costs and charge as much as possible.
Even when there was no visible progress in my case, it felt like the clock was constantly ticking, with charges stacking up for tasks that seemed minimal in comparison to the time billed.
It’s important to understand that while aggressive billing can sometimes feel like a standard practice in the industry, it’s not something any client should have to accept without pushback. My push back ultimately turned into rude responses “Pay your bill to avoid collection” and wage garnishment. Very unfortunate but aggressive billing is Cassie’s practice.

Hollie B.

Confused during the majority of my case. Did not understand what was going on. Probably because there were numerous different people with their hands in the basket I never knew who was working my case. Thought everything was good and done in 2023, but come to find out Cassie and her team dropped the ball and my custody case was never filed with the courts. A year later my case was about to be thrown out. Then to top it off, After making payment arrangements with me for her outrageously high prices, she dropped out of my case! I now have no legal counsel for a court date she caused by not filing my case and she also went back on her agreement on allowing me to pay a certain amount per month until I got on my feet. Couldn’t have happened at a worse time. Thanks Cassie! (sarcasm) Would highly NOT recommend this firm and after reading other reviews, charging a ridiculous amount and then dumping you is what she seems to do.

Angie J.

I cannot recommend Cassie Medura for legal representation. Unfortunately, my experience with her was disappointing and costly. While every legal matter is unique, my personal experience with her was less than ideal, and I would advise others to carefully consider their options.

J G.

I recently had the privilege of working with Cassie on a sensitive family matter, and I couldn't be more pleased with the outcome. From our initial consultation to the resolution of the issue, Cassie & her team displayed exceptional professionalism, empathy, and expertise.

Thanks to Team Medura, we were able to resolve the issue efficiently and amicably. I am incredibly grateful for their support and would highly recommend their services to anyone in need of legal assistance for family matters.

B. J. F.

2018 - Jennings & Medura represented my family with our Adoption Case. We could not be more satisfied. Our attorney was sharp, on the ball, and confident in their abilities. I strongly recommend Jennings & Medura for any Family Law case when you need effective results.

2022 updated - Because of my interaction several years ago, I continued to use Jennings & Medura for everything Family Law Related. Jarrod has been an amazing support and works hard for me over the years. Thank you Jarrod.

Adam S.

I highly suggest staying away from Taryn Evans. She had me pay a $5000 retainer and then took 3 months to put together just a rough draft that didn’t include any of the details it should. It was basically a template with my name on top and areas highlighted with the note “insert info here”. How that cost $5000 is beyond me. I’ve never felt more taken advantage of. I went to a different attorney and it took him 1 week to have that same paperwork completed and filed. It didn’t cost near $5000 either.
I’m completely sick that I ever went to Taryn and wish I had stayed away. Biggest mistake.