SERVPRO of Utah County - Lindon, Utah

Kevin C.

Super fast response and very professional. Sergio and team came in and repaired our water damage quickly. Very thoroughly explained the process and told us what to expect, then delivered expertly against those expectations. It was clear that safety was of paramount importance. These guys did a fantastic job. Highly recommended.

Carol C.

I very much appreciated the efforts of the team at Servpro in helping us get our home repaired after extensive damage from a nearby explosion. They had resources in place to handle the various types of repairs, the vendors they used were friendly and knowledgeable, and Shyloh in particular was really good about addressing issues and questions in a timely manner. The other people at Servpro were great too--we were grateful for everyone involved.

andrew L.

Terrible company. My 76 year old mother who lives alone had a water problem in her finished basement. Servpro came out to dry it out and committed to the cleanup and replacement of what was damaged. Never followed up or checked in. My mother had to call each week to get an update. Left the basement for 3 weeks without any work done after getting paid a portion up front.

Finally came back to finish some baseboard work and paint but were rude while there. When the insurance approval for carpet finally came back, Servpro told my mother they were not going to do that part of the job after all. Said because the quote won't allow "overage" charges on a simple one room carpet job that should be quoted correctly the first time anyway, they refused to honor their contract. She is now starting from square one to get the carpet process done after having her basement torn up for 2+ months.

Overall a terrible experience and especially tied to a single elderly woman with limited experience with this sort of thing. If you want good customer service, go to one of the dozens of other companies in this industry. If you want speed and follow up and follow through, go to one of the dozens of other companies in this industry. I never write reviews online because most companies are usually somewhere on the reasonable spectrum. Not Servpro.

Aaron W.

Unreservedly, outstanding! We had a fire in our church building, and significant water, and smoke damage. It's a very large building. And we had some large meetings pending. Scott, the owner, and his team – specifically Ryan Sobieski, were just amazing. They finished ahead of schedule, thus allowing us to hold our large and significant meetings, went the extra mile, were a pleasure to deal with, and kept us informed all along the way. I would, unreservedly, recommend this company, and Scott and Ryan specifically.

Jason M.

Nobody wants to find a leak in their basement. It's one of the worst scenarios any homeowner thinks about. After a call to our insurance company, they sent out SERVPRO. They were here in a hurry and began the cleanup process. After getting it cleaned up, they assessed everything and prepared for the restoration work. We were assured that everything would be restored to the way it was before -- I was skeptical.

Over a couple of weeks, different contractors showed up to replace the insulation, drywall, trim and paint. Each one was friendly and happy -- plus they did great work. At the end, they came and cleaned the carpet and even re-assembled the furniture that was in the room. I'd say SERVPRO has gone above and beyond in all aspects. They guarantee their work and the craftsmanship and care has been outstanding throughout this ordeal.

I can't thank SERVPRO enough for being trustworthy and thorough at taking care of our needs!

Liz P.

I noticed a very unpleasant odor coming through from behind my jetted tub, into my master bathroom, it was awful!!
I have a mouse battle this year & Shyloh came out from ServPro, and worked diligently until she got to the problem!!!! Yeah Shyloh!!!
BEST $150 I spent all year.

Anita T.

Servpro responded quickly and very efficient with what they needed to do. Employees were friendly and well trained! I would definitely use them again.

Kyndall R.

Servpro is amazing!!! We love to use them for any and everything! I’ve personally worked with Mia and she is very helpful and went above and beyond for me! If I could give her 10 stars I would!