Contra Costa Senior Legal Services - Concord, California

Margaret E. ?. S.

I would not recommend this agency whatsoever it’s a hit and miss chance if you have no other options I wish you luck for me I did not get the help I needed for my restraining order and the lawyer tried to say it was a conflict of interest they are very tricky good luck to anyone who goes here

Daniel G.

Great organization and great people. And that's from the administration assistant right up through their lawyer. I have no idea why there are negative reviews, especially about their attorney Victoria. She was very helpful and professional. I'm a low income senior and my landlord was selling the rental I live in. Things got nasty from him and his lawyers. Victoria explained my rights and what my options were. It ended up great having someone look out for me. Things have turned around. The landlord changed his attitude and I got enough time to find a new rental. Thanks for you help CCSLS.

carmen W.

I am very grateful for knowledgable and helpful legal advice when dealing with tenant/landlords issues.

Ellen F.

I am a victim of rent fraud and discrimination on the basis of disability, and Contra Costa Senior Legal Services refused to help me. The lawyer I spoke to--I believe her name was Veronica--was not even familiar with the most elementary facts of tenant law, such as that one tenant cannot evict another, that eviction requires a cause, that someone who has lived in a place for 28 days and receives mail there is by law on the lease, and that the disabled are protected by law from most evictions. She declined even to research these questions.

If this agency is neither qualified nor interested in protecting people over 60 (I am 62) from unlawful evictions, they should be immediately defunded and forced to close down.

Employees should not be allowed to post reviews, since their reviews are not and cannot be impartial. They are being paid by the people they are reviewing.

Dionne C.

I spoke with Victoria who told me she’s a lawyer from Contra Costa Senior Legal Service facility. After two days she call me back with no explanation and refused to help me out with my case . I’m really do not understand why !! Next day I call back to spoke to her supervisor who gave me some excuses but never told me the real truth why she doesn’t want to take my case if she already help three people for the same complex with similarities issues. Very disappointed unprofessional people . This was my first and last time to talk to them.

Lynnette Z.

I agree with reviews about Veronica
She is uncaring and unprofessional (go to their website and look at her profile, every word is a joke)
Had my Mother crying on the phone Talked to her like she was a child Not helpful at all Quite the opposite
Tried confusing us and make us feel stupid She even lied
Said she never spoke with landlord but he told us she did
Started when he bought property and tried raising our rent $600 (he owns it and can do whatever he wants he says) Contacted them and assigned to Veronica She made contact with owner Was told to ask for copy of lease and with no prior discussion he added a deposit of $3000 (we've lived here 6 years) There is another house on property and they have a $600 deposit (he raised their rent $900) so he's happy
Final outcome.... Veronica's answer was you better pay it (she obviously helped him with this decision) and in no way helped us or reassure us Did NOTHING
Felt concerned about our well being as well as other seniors How can she be helping anyone with such hatred inside her
I reached out to her boss Jason
That was worse then talking to her
Sarcastic Condescending Quite the a$$hole
Making excuses, belittling us and trying to make us feel bad because he can't keep employees Not our problem
I called with a problem that they are set up to help with and that was as stressful as our living situation These people have way too much pleasure in upsetting and not helping our most vulnerable community
They do not need to be in this business
That's right I haven't forgotten what you did
I will update this because there is an agency you can report them to and they need to be made aware of their business tactics
You're suppose to be in the biz of helping....not hurting

Brian W.

These people are good they do put in the effort and really try to accommodate the people who need them !!! And Honestly I don't like Attorney's in general But I do believe these people are there for there client's not for the money !!!! Best service ever !!!!!! Extra mile they'll go !
I most retract sum of my previous statement about this .
The frist lady I dealt with gave me hope . And I gave her a good review .
As for the one that was assigned to us . She has made no effort in to handling our issue . Infact I am now supposed to hand over possion of our home or sell it by Monday ! LOFL !!! I don't understand how that can be done when my mother was never legally served ! I wasn't kept informed of stuff .But no effort at all to keep me informed of what was happening .Nor did she take any of the information that I was trying to give to her that should have been enough to have this handled and thrown out .

Marta M.

Very helpful & friendly. Drew up a will with living POA(power of attorney) free of charge. I got answers to many questions. The Law students and the Professor were professional and knowledgeable and very thorough. This is a wonderful service.